We were surprised at how good this hotel looked on arrival. It was clean, spacious and had good facilities. There is a giant supermarket next door in the casino complex along with restaurants a petrol station and huge electrical store . Within a 15 minute walk we found further places to eat and a Chinese restaurant near to the Metro station. Standing at the front door of the hotel you can see a McDonald's and a night club. It was perfect for Disney and with the hotel shuttle we were in the park within 25 minutes. We had a fantastic time and enjoyed the short walk back to the hotel. However on returning to our rooms we found various items had been stolen. Luckily expensive items had been locked away, but pockets had been emptied and our travel bags and wash kits contents had been stolen, including our medication.
The initial response from the staff was that it was our problem and not theirs. We made an appointment to see the manager at 09.00 the following day, but she did not turn up, left us waiting as she was hungry and decided to have breakfast first! The incident spoilt our whole trip as we were unable to go into Paris on the Sunday morning as planned and instead were left hanging about the hotel waiting to see someone. We are still waiting for a satisfactory response from the hotel to cover our loses.
Be aware that thieves are operating in this hotel and anything you leave out could be stolen...Not everything will fit in the safe!
- Official Description (provided by the hotel):
- The Paxton Resort & Spa is there to offer you a warm welcome with its 232 rooms and duplex rooms, all with a warm, contemporary "designer" look. Our hotel is located right in the heart of the Val d'Europe business district and offers a spa with swimming pool, a bowling alley and billiard room. It boasts more than 2,000 sq m/21,500 sq ft of salons for conferences and seminars. Our Italian restaurant offers gourmet cuisine based on fresh produce all served in a chic, informal "ambiance". ... more less
- Reservation Options:
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- Also Known As:
- Paxton Residence Hotel Ferrieres-En-Brie
- Hotel Paxton Residence
- Paxton Resort & Spa France/Ferrieres-En-Brie, Marne-La-Vallee