This is quite a nice hotel up in the mountains. Basically very suitable to be used e.g. during sports trips. Our group consisted of 9 persons. We stayed at the hotel for three nights (July 2013). However, the water boiler in our appartment was not working, being out of order for one third of our stay (only ice cold water available). We actively tried to get some solution to the problem e.g. keys to another room or to a spa being on the very same corridor! Some of us had three sports occasions without washing in two days... No one was willing to discuss e.g. price reductions. As we left we were given an e-mail address to continue the negotiations. But no one ever bothered to answer them. The staff could have easily done "something" since this happened to us during the first night of our stay.
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