We chose this hotel because it was outside of the normal rumble-tumble of Barcelona proper and we wanted some sleep -- not dump trucks at 3am or teenage hostelers shooting off fireworks. The hotel is conveniently located right by the Sant Joan FGC stop (railroad), which goes all the way into Pl. Catalunya and you can connect anywhere in the city from there. A ride costs 2.80 one-way.
While the location *is* quiet, the management seems to have some issues to work out. As a PriorityClub Gold member, we booked online and stayed with points. However, when we arrived at the hotel, the room we initially received had two twin beds instead of one queen. The night manager was able to swap us into a different room - albeit a handicapped one with a non-standard shower - but we were able to get a good night's rest. The next morning we took our luggage down (again, on his instruction) for transfer to our new room - except we didn't know what room that would be. We just left our luggage in the hotel hold. That evening when we went to claim it, we were asked for tickets, but no tickets were ever issued. It wasn't a problem, but illustrates some lack of communication among the management team.
The worst was returning our second night. There was only one night auditor on duty, and she had a particularly troublesome family trying to check in. A long line full of frustrated people was building behind her, but rather than put them "on hold" and only have 1 frustrated family she build up a line of 3 or 4.
Another issue was the breakfast; while offering a pretty broad selection of foods, the new product seemed to come out at odd times and generally disrupted the line. However, I can't blame that on the hotel; I think the "line etiquette" may be different among all the different nationalities staying there.
All in all I don't think I would return to this hotel, but it served it's purpose in that we had a place to put our heads for the nights we stayed in Barcelona.
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- Also Known As:
- Holiday Inn Express Barcelona-Sant Cugat Hotel Sant Cugat
- Holiday Inn Express Barcelona-Sant Cugat Sant Cugat Del Valles, Province Of Barcelona