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“More Than Perfect”

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Abbaye de Villeneuve
Ranked #1 of 1 Hotels in Les-Sorinieres
Pinehurst, North Carolina
Level Contributor
65 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
“More Than Perfect”
5 of 5 bubbles Reviewed 30 September 2007

What a beautiful hotel! I only regret that we stayed one night. We chose to have dinner at the hotel, and it was superb with a very attentive wait staff. Although we were one hour late to breakfast (time zone - our fault), they were wonderful about it. The freshly squeezed orange juice at breakfast was so nice.
The rooms were very clean, and the beds were great. I would return there, but I would stay longer. Ours was a family room on the third floor, and the cost was very reasonable. When we checked out, I peeked at other empty rooms on the second floor, and each that I saw was lovely.

  • Liked — The beautifully kept old abbey building.
  • Disliked — That I could not stay longer.
  • Stayed September 2007, travelled with family
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank andiandi1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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107 reviews from our community

Traveller rating
    35
    29
    25
    12
    6
See reviews for
17
60
2
16
Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (5)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
castricum, netherlands
Level Contributor
13 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
1 of 5 bubbles Reviewed 26 February 2006

I am really very sorry that I cannot write a review about the hotel itself because I am almost sure it would be very positive.
However I will not be able to judge for myself because of the really absurd and dishonest treatment I received this week.
We had made a firm booking already in December 2005 in order to pay a visit to Nantes in August next.
Last week I received a message from the hotel, warning us that on one of our two-night stay it would be possible that we would suffer from noise due to a wedding-party. They asked us whether we wanted to confirm our booking or cancel it.
Since we were looking forward to a stay in this old former abbey, I asked the management whether there would be a kind of compensation (read: tariff reduction) for the lack of comfort which almost certainly would arise.
The answer I got was, in short, "take it or leave, no discount given and don't complain afterwards in case you wish to confirm your booking". I was rather upset by this blunt reply and reacted in the sense that I felt complete lack of customer-satisfaction.
Their last answer: sorry, we need all the rooms for the wedding!

Summarizing: we, who had made a reservation already 9 months in advance, were now a liability because of the wedding reservations. Instead of telling us the truth right from the start and offering us alternative lodging, they were pushing us to cancel our reservation because they needed the room.

  • Stayed December 2005
    • Service
Helpful?
3 Thank prius
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Les-Sorinieres hotels

A TripAdvisor Member
5 of 5 bubbles Reviewed 20 October 2005

From the moment you drive up towards the hotel you know your going to enjoy an evening of ellegance. This place is so beautiful and the rooms are large and regal, especially the big bathtub. The outdoor area has a wonderful reception area for a wedding, with a circular pool in the middle of the garden. I felt like getting married!! The restaurant served a beautiful meal, with prices very affordable. I checked in with an voucher (being part of my airfare - land content), the manager took the voucher without making any queries and proceded to try and charge me the next day, stating the voucher was not redeemable. He was very nice about it, and we sorted it out in the end, but I was frustrated and put a bit of a dampner on the end of my stay. But I would return for a special occasion...maybe a wedding!

Helpful?
5 Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Abbaye de Villeneuve

Property: Abbaye de Villeneuve
Address: Route de la Roche sur Yon, 44840 Les-Sorinieres, France
Region: France > Pays de la Loire > Loire-Atlantique > Les-Sorinieres
Amenities:
Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool
Hotel Style:
Ranked #1 of 1 Hotels in Les-Sorinieres
Price Range (Based on Average Rates): £
Hotel Class:4 star — Abbaye de Villeneuve 4*
Number of rooms: 19
Official Description (provided by the hotel):
The Abbey was founded by Constance de Bretagne. Very important at the 15th century, the greater part was demolished Under the Revolution. Neglected since last war it was fully restored in 1977. The actual house dating from 18th century is the old Cistercian guest quarters. Now it offers all the modern tastefully luxuries with an air of nobleness and spell belonging to its past age. A side of the cloister still holds good and is open to the restaurant. Cuisine of exceptional standard on level with surroundings. Bedrooms and apartments with the genuine decoration of the wonderful framing half-timbering. The sitting-rooms have the splendor of the Great Century with their ceilings in the French style and fireplaces in stone. You will feel far from the monastic austerity of the Cistercians but quite near "a little place of the paradise" at the end of the road... ... more   less 
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