We booked this as two families on arrival we got our keys after an awfully long wait , there was a massive difference in the quality of the accomodation ,our friends house was much better equipped and had a prized washing machine , our was much more basic and poorly equipped. After going through the dreaded inventory and taking it back to reception requesting the items that were missing or broken to be replaced we settled in for a two week stay expecting the problems to be resolved this did not happen for the whole holiday. The reception staff are not the most helpful and their English is limited , I know we shouldn't expect them to speak English but they do have a large English clientele so I think this would be good. The resort in general is in need of some TLC the main apartment block is tired and needs painting, the pool area is dangerous in some places with loose tiles and paving slabs. The golf course is very good and obviously the main interest of the owners of the resort but the rest of the facilities are limited with only one restaurant and a golf club house which closes at 8pm. They do offer free wifi in reception but the quality is very poor. It would useful to have an onsite shop selling basic items but this isn't available although you can have bakery items delivered each morning. The draconian check out procedure is ridiculous unless you want to pay alot extra to have the property cleaned you have a list of items that must be done or you will be charged this includes cleaning the windows and the oven! Failure to do these jobs results in a charge for example €25 for not putting the cutlery away which is a bit extreme. Its a shame as a few changes could make this a lovely resort and the surrounding areas are beautiful with huge beaches and lots to do for families.
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- Also Known As:
- Domaine Des Fontenelles Hotel Saint Gilles Croix De Vie