Stayed here before when it was an ETAP.
Major problem when booking in using automated machine (it was 2230hrs. Although we had paid on line previously the booking in machine took the money again so we paid twice!!!!
Contact intercom on opposite wall was not obvious an labbled emergency only.
Staff we not very helpfull next day in sorting out a refund, and just told us to contact accor via Email.
The room was much improved since the stay in Jan 11, with the change to all non smoking a step in the right direction. Breakfst was not as good as when it was an ETAP, but that said it was value for money.
We will stay again Jan 13
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