Had great expectations, loved the location/views. Disappointment with several aspects spoiled our experience. Room stiflingly hot (other reviewers have commented), only one of the windows would open (= uncomfortable night's sleep - should offer fans); TV poor reception/kept cutting out. Bar/restaurant: the Inn is 'dog friendly' but unacceptable that dogs allowed into restaurant area of the bar. Chose our table in the main room, then couple with 2 smelly dogs took adjacent table. Complained to staff and advised to move to one of side rooms. Surely, guests bringing dogs to table should be accommodated away from main eating area, instead of expecting other guests to move. Evening meal reasonably good, but breakfast disappointing - small portions, room overly hot (need air con in public rooms, or open windows). Room service is offered as no tea/coffee making facilities in room but as no reply had to go down to find somebody who could bring pot of tea at end of evening. Concerns re. TV, heat and dogs mentioned to staff , but like some reviewers felt staff to be complacent and not particularly concerned. Would not visit again, and recommend only to people who can tolerate hot rooms and smelly dogs at their feet whilst eating.
- Also Known As:
- Inn At Whitewell Hotel Whitewell
- Inn Whitewell
- Inn At Whitewell Lancashire