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“good hotel, louzy wifi, bad pillows”

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Movenpick Hotel Den Haag - Voorburg
Ranked #1 of 2 Hotels in Voorburg
GreenLeadersPlatinum level
Reviewed 23 July 2014

I used to stay here quite a few times about 10 years ago, so it was nice to be back.
The hotel has a very good price/performance ratio and the rooms are still quite OK. Breakfast is very good.
Two serious remarks: Very complicated and louzy working WIFI (4 hours a day) and very bad pillows. Extremely bad pillows. Easy to fix, I would think, and than you have a great hotel at a great price.

  • Stayed: July 2014, travelled as a couple
    • Value
    • Sleep Quality
    • Service
Thank Peter K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Desmond H, Quality Manager at Movenpick Hotel Den Haag - Voorburg, responded to this reviewResponded 30 July 2014

Dear Sir, Madam,

Thank you very much for your review for the Mövenpick Hotel Den Haag-Voorburg.
All feedback that we receive from our guests is very important to us.
We will use your feedback with our next quality meeting in order to improve our service & quality.

We hope to be able to welcome you again in our hotel in the near future.

With kind regards,
Marit Arkesteijn

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Reviews (931)
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177 - 183 of 931 reviews

Reviewed 12 July 2014 via mobile

I Stayed here recently and had a very comfortable visit. The rooms are clean and well laid out. I ate at the resteraunt and enjoyed my meal. The staff were all very polite and helpful. The location is good with the rail station close by. I did have a problem getting wifi at the hotel which was the only downside if my visit.

Stayed: June 2014
Thank Kay S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Desmond H, Quality Manager at Movenpick Hotel Den Haag - Voorburg, responded to this reviewResponded 30 July 2014

Dear Sir, Madam,

Thank you very much for your review for the Mövenpick Hotel Den Haag-Voorburg.

We are pleased to hear that you enjoyed your stay with us. And we will use your feedback with our next quality meeting in order to improve our service & quality.

We hope to be able to welcome you again in our hotel in the near future.

With kind regards,
Marit Arkesteijn
Quality Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 July 2014

Stayed here one night on a business trip and found the place pretty bland and souless. Greeting at reception was cheerful, quick and effective but felt it was all pretty utilitarian after that. The room was spacious and clean but the doors scuffed and the fire signage above exit door had fallen off and not been replaced. The colours and decoration were sober reds and mild browns......practical but not that inspiring. If you opened the window for fresh air the train noises from nearby Vorburg station were noticeable. Found the in-house restuarant likewise pedestrian in its presentation and service with a menu offering little to excite one. The desserts seem to consist primarily of 101 flavours of ice cream embellished by banana or biscuit or similar. Not surprised the place was practically deserted. Took my coffee outside on the patio at front of house to drink but that vista merely looked into the car part which lay under the modern station building opposite. Just wasn't that pretty or relaxing after a hard day. There must be something more appealing for 160 euro's a night in Vorburg?

Stayed: July 2014, travelled on business
Thank Jonathan L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hotelvoorburg, Quality Manager at Movenpick Hotel Den Haag - Voorburg, responded to this reviewResponded 8 July 2014

Dear Sir, Madam,

Thank you very much for your review for the Mövenpick Hotel Den Haag-Voorburg.
We will use your feedback with our next quality meeting in order to improve our service & quality.

We hope to be able to welcome you again in our hotel in the near future.

With kind regards,
Marit Arkesteijn

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 June 2014

The hotel was very clean and the room large and comfortable. The staff were very friendly and the breakfast was also quite good. The hotel is opposite the train station from where the centre of The Hague is only minutes away. A very short stroll under the bridge opposite takes you ino a lovely area with bars on the canal.

Stayed: June 2014, travelled on business
Thank JW B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hotelvoorburg, Quality Manager at Movenpick Hotel Den Haag - Voorburg, responded to this reviewResponded 8 July 2014

Dear Sir, Madam,

Thank you very much for your review for the Mövenpick Hotel Den Haag-Voorburg.

We are pleased to hear that you enjoyed your stay with us. We are certain that comments like this will further motivate us to continue to strive to provide quality service to all of our valued guests.

We hope to be able to welcome you again in our hotel in the near future.
With kind regards,

Marit Arkesteijn

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 June 2014 via mobile

Stayed with my family for New Years eve as my parents live nearby. Two double room, size and equipment ok for an overnight stay and rooms clean.

Didn't stay for dinner but superb buffet breakfast with large choice of hot and cold food and drinks.

Friendly reception and correct prices for location and services.

Will book again next time.

Stayed: December 2013, travelled with family
Thank Fabienne1504
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hotelvoorburg, Quality Manager at Movenpick Hotel Den Haag - Voorburg, responded to this reviewResponded 8 July 2014

Dear Sir, Madam,

Thank you for your wonderful review on Tripadvisor for our property.
It will be our pleasure to welcome you again in the future.

With kind regards,
Marit Arkesteijn

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 May 2014

This was our 4th visit to the hotel which continues to maintain a high standard despite its idiosyncratic location of the washbasin outside the bathroom and floor-level room safe!
Now that the area in front of the hotel has been "cleaned up" in preparation for the eventual installation of tram lines, there are ample "free" car-parking bays; thus avoiding paying for use of the hotel's underground parking.

Room Tip: We stayed on the top (8th) floor overlooking Old Voorburg and both the railway and motorway. The so...
  • Stayed: May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank David C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Desmond H, Quality Manager at Movenpick Hotel Den Haag - Voorburg, responded to this reviewResponded 16 May 2014

Dear Mr. David,

Thank you very much for your review for the Mövenpick Hotel Den Haag-Voorburg.

We are pleased to hear that you enjoyed your stay with us. And we will use your feedback with our next quality meeting in order to improve our service & quality.

We hope to be able to welcome you again in our hotel in the near future.

With kind regards,
Marit Arkesteijn
Quality Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 May 2014

Close to the motorway and in front of the rail station. Nice restaurant with the possibility to eat a quick dinner at the hotel's bar while drinking something. Rooms are comfortable and cleaned and the staff is professional and friendly. Internet is free but very slow, if you want something fast you have to pay and it's a lit bit expensive.

  • Stayed: June 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Pierfranco C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Desmond H, Quality Manager at Movenpick Hotel Den Haag - Voorburg, responded to this reviewResponded 16 May 2014

Dear Mr. Pierfranco,

Thank you very much for your nice review for the Mövenpick Hotel Den Haag-Voorburg.
We are pleased to hear that you enjoyed your stay with us.

Next to our restaurant menu we have since this month bar specials which vary each day,
The bar specials includes 1 drink and is indeed ideal for a quick dinner.

We hope to be able to welcome you again in our hotel in the near future.

With kind regards,

Marit Arkesteijn
Quality Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Movenpick Hotel Den Haag - Voorburg

Address: Stationsplein 8, 2275 AZ Voorburg, The Netherlands
Region: The Netherlands > South Holland Province > Voorburg
Amenities:
Bar / Lounge Business Centre with Internet Access Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #1 of 2 Hotels in Voorburg
Price Range: £61 - £138 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Movenpick Hotel Den Haag - Voorburg 4*
Number of rooms: 125
Official Description (provided by the hotel):
Situated opposite Voorburg Railway Station, this modern hotel offers elegant rooms, a restaurant and comfortable lobby on the edge of The Hague. It is only 20 minutes' drive from Rotterdam and offers Wi-Fi free of charge. The Movenpick Hotel Voorburg offers luxurious accommodation in Voorburg, near the well-known city of The Hague. Enjoy direct connections with the main motorways A12, A4 and A13. The tastefully decorated guest rooms are provided with many comfort and are all accessible for disabled guests. This non-smoking hotel has a stylish lobby where you can relax with a drink. The attractive restaurant serves a wide variety of dishes and Swiss specialties. Weather permitting, the outside terrace with its large parasols is a great place to unwind. ... more   less 
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Also Known As:
Moevenpick Den Haag - Voorburg Hotel Voorburg
mövenpick The Hague
Moevenpick Hotel The Hague

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