I booked a room for 3 nights, and had to leave after the first. It was cold in the room, and I had to ask for an additional heater. Sound insulation is terrible - you can hear all the noises from adjacent rooms, including what do they in the shower and bathroom in general ((
The owner Rene was rude and unfriendly. When we decided to check out, he refused to address the issues mentioned by me. He also lied, saying that "we are fully booked, so we have to change you for all three nights", so I had to open booking.com and show that he actually had 8 rooms (3 types available) available for reservation.
Rene' also loudly and aggressively said "are you trying to tell me how to run my business??!!", when I suggested that perhaps the right solution would be to let us pay 50% of the outstanding amount for the next night. When I asked for the names of the people in the reception, only he identified himself, while a 30-35 years old woman decided to leave and avoid to be identified.
In a nutshell, the hotel is barely worth the price even stated on booking.com, and do not expect to be heard if you have any issues.
Probably, owner's attitude may be the reason why they were not full during the highest season - during TEFAF Art Fair (when we came to visit the hotel).More
- Free Wifi
- Breakfast included