This should be the hotel of North Netherlands. And in many ways it is; Our room (junior suite) was great, the location is great, the swimming pool/spa for this size of a hotel is great (example: fresh juices for free at the swimming pool). Location is near a very beautiful small village, in an old villa (with adjacent modern buildings) in an enormous park with 18 holes golf course. 5 minutes from the Highway.
The problem is the service. The hotel is very expensive, so you expect the same service. It starts with the welcome. Nobody to help you with your luggage or to welcome you (not that I need it, but for this rate...). After we checked in a very friendly bell boy helped us.
In the evening at the bar, the service was lousy. You really had to wait a long time for service. Also next morning at breakfast we had a problem with service. I does not make sense to go in detail here, but the essence is that the client preference was less important than the operations of the hotel. I made my complain at the reception and never heard back from them.
Conclusion: Rooms and settings are great. The staff is unprofessional. It looks like many of them are trainees,
- Official Description (provided by the hotel):
- This peacefully situated country house benefits from a picturesque terrace, indoor swimming pool with panoramic views and a fitness centre. Bilderberg Landgoed Lauswolt is 35 minutes' drive from Groningen and Leeuwarden. All of the air-conditioned rooms at Bilderberg Landgoed Lauswolt have a minibar, flat-screen TV and a work desk. Each room also has a modern bathroom which is supplied with a bathrobe and slippers. The Art of Beauty, La Prairie is a free accessible wellness centre which includes a sauna, solarium and a Turkish steam bath. Guests can also enjoy relaxing treatments such as facials and massages. De Heeren van Harinxma serves modern French and Dutch inspired cuisine prepared with local ingredients whenever possible. The elegant dining room features high ceilings and large windows. Bilderberg Landgoed Lauswolt is situated next to Golf & Country Club Lauswolt and less than 5 minutes' drive from the A7. Drachten is a 10-minute drive away. The centre of Zwolle is less than 55 minutes away by car. Guests can explore the local area with the bicycle rental and packed lunch services. ... more less
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- Also Known As:
- Bilderberg Landgoed Lauswolt Friesland