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“Tired old Queen” 3 of 5 bubbles
Review of Flamingo Hotel by the Lake

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Flamingo Hotel by the Lake
Ranked #5 of 11 Ampang B&B and Inns
Olympia, Washington
Level Contributor
58 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
“Tired old Queen”
3 of 5 bubbles Reviewed 1 July 2014

This was probably a beautiful hotel at one time and it still has great bones. But it is in serious need of an upgrade. The standard room needed a good cleaning. The bathroom was very smelly and with a broken douching hose (not sure what the correct name for this item is). Bed was old and pillows were those big, hard foam jobs that would hurt your neck if you used them. I carry my old little pillow for these situations.

When there was a serious problem with two new staff members, we were quickly upgraded to a suite which was beautiful.

Breakfast buffet is bountiful but with an accent on Asian style foods. Not to everyone's taste.

Room Tip: If you can afford a suite, this would be a good choice. Manager was very kind when we explained prob...
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  • Stayed May 2014, travelled as a couple
    • 2 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
Thank Karyn L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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132 reviews from our community

Traveller rating
    9
    22
    46
    27
    28
See reviews for
27
35
8
20
Rating summary
  • Sleep Quality
    3 of 5 bubbles
  • Location
    2.5 of 5 bubbles
  • Rooms
    3 of 5 bubbles
  • Service
    3 of 5 bubbles
  • Value
    3 of 5 bubbles
  • Cleanliness
    3 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (42)
Date | Rating
  • English first
  • French first
  • Indonesian first
  • Japanese first
  • Swedish first
  • Thai first
  • Any
English first
Baroda
Level Contributor
114 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
3 of 5 bubbles Reviewed 4 June 2014

Location.....OK....
Staff......Save Your Self from getting Insulted....
Rooms......Looks more like services apartments.....
Swimming Pool....Needs Replacement of Water....
Air Conditioning.....Ensure it is working before making Payments....
Room Safe.....Very Safe....You can't open it without help of an expert...
I don't wish to write further.......EXCEPT WE PLANNED FOR 2 NIGHTS STAY BUT DECIDED TO VACATE IMMEDIATELY AFTER 1ST NIGHT...IT SELF....
BE IN Q FOR LITTLE QUANTITY OF FOOD TO BREAK YOUR FAST....

Room Tip: No Comments.....I had no good rooms, so I can't suggest / help others....
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  • Stayed May 2014, travelled with friends
    • 2 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
1 Thank Gul K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Putrajaya, Malaysia
Level Contributor
57 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 122 helpful votes
3 of 5 bubbles Reviewed 4 June 2014

Nothing much to say about the hotel. What I can say is, it is a very quiet hotel with basic furniture and amenities. The traffic can be really bad during peak hours. Although inside the hotel is very quiet, but outside really noisy caused by the traffic and sometimes it could be chaotic.

  • Stayed October 2013, travelled on business
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank ndatsme
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Malaysia
Level Contributor
22 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 bubbles Reviewed 23 May 2014 via mobile

I decided to stay there because my usual place was fully booked. For less than rm200, it seems like a steal in KL and it claims to be a 3 star hotel. It must have been a good 10 years since I was there. It was badly maintained and staffed by rude tarty Philippinos then. Perhaps the lower Malaysian salaries attracted the unsavoury ones, I had good friends from the Philippines in the US. Anyway, I thought after 10 years it would have improved. Starting at the checkin where there were 2 customers and 3 staff who were shuffling papers and clicking computers, one of them served someone else who came after me before serving me. When I pointed it out to the staff, instead of apologising, she said she didn't know. Then the room. It looked clean enough but there was a big burnt mark on the dresser, chipped edges to the other furniture and bad TV. Wifi was available at the lobby. Breakfast was disappointing. The location is next to a very busy road and you have to cross it to get to Ampang Point or walk up for about a km to some eating places. Won't go back there again.

Stayed May 2014, travelled solo
Helpful?
Thank Marigold26
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Ampang hotels

Bangkok
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 bubbles Reviewed 4 May 2014

Six years ago I remember staying at Flamingo by the Lake in Ampang. It was new then, with room balconies overlooking the little lake it was picturesque, clean. The service was friendly. One of the receptionists even told me they wanted to earn another star. They were a three-star hotel back then.

When I was booked into this hotel again I did not mind. I remembered that story of how they had a 'growth mindset'. WRONG!

Checked in and was horrified to see the bathrooms were rusty, the towels very wilted and old. Everything in the room looked run-down and badly maintained. When I took a shower, the water grew very hot, and I turned the cold water knob but the water was still hot. I used the sink tap to rinse. The next morning the same thing happened and I realized the cold water was not working. So after shampooing and soaping, and to avoid burns with the hot-water-only shower I rinsed with the toilet spray hose. I also vowed as soon as I finished the shower that I would book myself a room at another, better hotel.

When I went downstairs to explain the problem, the first thing out of the manager's mouth was, "Your already paid. So you have to stay or lose the money."

Wow, really? Don't these hotel service people go to school about how to talk to paying customers. I mean, he could have said, "Sorry to hear that, is there a way we could change your experience?" There are a lot of ways that might be more customer friendly. Maybe change the room? If I was really upset, upgrade. Offer to fix the cold water tap. Meal voucher to compensate. Ask whether I burned myself.

Nope. All he said was I paid, so I had to now deal with it.

I went upstairs and took my bag down. Then I took a cab over to the Renaissance Hotel and had a very, very very good three more days in Kuala Lumpur.

Room Tip: Downtown is a short ride away. Do not stay at the Flamingo by the Lake.
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  • Stayed April 2014, travelled on business
    • 1 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
1 Thank locomojo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 bubbles Reviewed 13 March 2014

Arrived from Australia and stayed there for a week. Location is not good.
Had to walk 5 minutes to get to my room from reception.
Rooms were a big disappointment, towels were ran down and dirty. I got dirty towels every day. But that's not ye worst part !
I left this hotel with bed bug bites and scabies ! For your own health do not stay here.

  • Stayed March 2014
    • 1 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
1 Thank J9zz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tehran, Iran
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 bubbles Reviewed 12 March 2014

Location :
This hotel is located in Ampang which is too far from the city center so u should pay a lot of money to the taxis which is not very pleasant for me or u can walk about 5 mins to the nearest bus station and take a bus to go to the city center .
Staff and Furniture :
Old Old Old . All of the staffs are out of date and i guess they are for 10 years ago ! So i decide not to talk about it !
View :
Our room view was really something because we had a perfect view of the lake so i enjoyed it very much with my friend !
Conclude :
Not advised !

Room Tip: If u want to get this hotel just consider that u get a lake view room .
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  • Stayed July 2013, travelled with friends
    • 2 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank moein a
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Flamingo Hotel by the Lake

Property: Flamingo Hotel by the Lake
Address: 5 Tasek Ampang | Jalan Hulu Kelang, Ampang 68000, Malaysia
Region: Malaysia > Selangor > Ampang
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool
Hotel Style:
Ranked #5 of 11 B&Bs / Inns in Ampang
Price Range (Based on Average Rates): £
Hotel Class:3.5 star — Flamingo Hotel by the Lake 3.5*
Number of rooms: 30
Reservation Options:
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Also Known As:
Flamingo By The Lake Hotel Ampang

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