first of all i checked in early which was a good thing after a long trip, I went to the room the smell of stale smoke was horrible and the bed sheets on one bed very dirty, as i was tired i needed sleep and had to relax so complaining wasnt in my mind at this point.
Then i asked for the wifi password only to be told no wifi only in the lobby pretty shocking when they have a business floor and meeting rooms wifi a daily need for most business travellers these days.........
had to print a document took front office nearly one hour to get in to me most times not very helpful any requests met with a dull face disappointing.
the food was average and the breakfast terrible inedible potatoes like they had been fried 3 times from the day before hot food all cold and not appetising, as soon as you get the menu the staff hover over you till you decide makes you feel very uncomfortable.
the local fayre didnt do much for either small portions and the beef rendang i was still chewing in the morning.
overall disatisfied stay wont be back here the hotel needs to step up its game to live up to the rewards it shows off on its flyers
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- Also Known As:
- De Palma Ampang Hotel Ampang