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“Not terrible but rude receptionist”
3 of 5 bubbles Review of Kaiteri Lodge

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Kaiteri Lodge
Durham, United Kingdom
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Not terrible but rude receptionist”
Reviewed 18 June 2014 via mobile

The kaiteri lodge was in a fantastic location...2 minutes walk to the beach and next to a great pub. The rooms were pretty spacious and I had a good night's sleep. The tv lounge was quite nice but the kitchen was a let down with hobs that didn't work and a lack of space/utensils.
My major reason for reviewing this hostel however was the seriously rude receptionist who made us feel like a hindrance to her day. I used to be a receptionist and therefore know it is her job to make us feel welcome and help us with any issues we have. She unfortunately was extremely sarcastic, repeatedly unhelpful and gave out false information which lead to some of my fellow bus passengers almost missing the bus. For this reason I will not be returning to this hostel.

Stayed May 2014, travelled with friends
Helpful?
1 Thank DIX11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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137 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3 of 5 bubbles
  • Service
    3 of 5 bubbles
  • Value
    2.5 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (13)
Date | Rating
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English first
Manchester
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 13 June 2014

The check in receptionist was incredibly rude, sarcastic and insulting to a number of passengers. The internet was non existent and she refused to call the internet provider telling me to call myself despite that I didn't have a phone! Ruined the experience!! Worst staff in New Zealand!

  • Stayed June 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Ckilleen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rostock, Germany
Level Contributor
16 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 4 June 2014

What a ripoff! Very expensive, $30 per night, for a place like that!
Unfriendly, uncaring staff at check in.
Insulting signs everywhere: (If you don't wash up properly you will not get your key deposit back, we are watching you!)
No kitchen supplies and dirty!
No comfortable room, no good atmosphere.
It's comparable to a bunker or cell block.The beds are terrible, the mattress may as well have been non existent.
Pure profit from the fact that it is close to Abel Tasman tracks.
Worst hostel we have ever stayed in!

  • Stayed June 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank KaddaNYC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Kaiteriteri hotels

Reading, United Kingdom
Level Contributor
33 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 28 May 2014

I enjoyed my stay at kaiteri lodge, a really nice clean backpackers! My 6 bed dorm was huge!! And the wooden beds were great (don't creek like metal ones) bathroom was spotless. Kitchen was okay maybe needed to be a little bigger. The bar next door was good, large portions of food! Amazing location so so close to the beach!! Only down point was the receptionist didn't seem particularly interested in her customers, maybe just having a bad day.

  • Stayed May 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank LadyV92
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
92 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
Reviewed 20 May 2014

we only stayed her for a night but, it was $80 for one night double room.
they had a tv in the room and a very large bed.
the little pub they had attached was cool, if you spent $10 at the bar you got fish 'n' chips for only $5 which was a good size.

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Charlotte K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Singapore, Singapore
Level Contributor
44 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
Reviewed 16 May 2014

Stayed here for a night to tour abel tasman and I guess this is the only backpackers hostel in the area around Kaiteriteri so you probably do not have much choice. The location is great as a set off base to Abel Tasman as it is just a 1 min walk to the beach and ticket counters where most of the Abel Tasman water taxis are operating at.

However noise is a huge problem here as the walls are thin and doors are making creaking noise and loud bangs when closed. I sleep in a 4 bed dorm that is nearest to the entrance/Laundry and Reception Area and people are constantly walking in and out of the corridors. The bar next door is also noisy as sounds from the TV can be heard from the room itself! Kitchen is also rather small and gets crowded easily.

However the receptionist is pretty friendly and allowed me to store my bags while Im away for a day trip to Abel Tasman.

Room Tip: Avoid the rooms that are nearest to the entrance/laundry room/reception/Internet if you are a light...
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  • Stayed May 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Xuan Cheng L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Christchurch, Canterbury, New Zealand
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 8 May 2014

It's basically an expensive backpackers. Booked online but room booked for wrong month at lodge. Girl was helpfulbut room booked not available. Found us an alternate cheaper option. Not really what we were after but had no choice. Beached whale pub happy hour good but time not set as fluid wt the arrival time of thebackpackers bus.

  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank dkw1-13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Kaiteri Lodge

Property: Kaiteri Lodge
Address: 8 Inlet Road | Motueka, Kaiteriteri 7197, New Zealand
Region: New Zealand > South Island > Nelson-Tasman Region > Kaiteriteri
Amenities:
Bar / Lounge Beach Free Parking Children Activities (Kid / Family Friendly) Restaurant Wheelchair access
Hotel Style:
Ranked #3 of 3 Speciality Lodging in Kaiteriteri
Price Range (Based on Average Rates): £
Hotel Class:3 star — Kaiteri Lodge 3*
Number of rooms: 21
Official Description (provided by the hotel):
Kaiteri Lodge is set right at the start of the Abel Tasman National Park. Our beach-style and back packer accommodation is just 50m from the beachfront of beautiful Kaiteriteri, a stone’s throw from the Abel Tasman National Park and Kaiteriteri Mountain Bike Park, and the perfect setting for fun, relaxed family holidays, international travellers or weekend get-away. The beautiful Nelson region boasts the most sunshine hours in New Zealand, and a selection of safe swimming beaches. At Kaiteri Lodge, we’re proud to offer the best of everything New Zealand has to offer – friendly people, local cafes and restaurants, golden beaches, walking tracks, beautiful scenery, and comfortable, welcoming accommodation for any traveller. When you stay at our Kaiteriteri accommodation, you won’t be short on things to see and do. Go kayaking, sailing, mountain biking, fishing or swimming, or visit the nearby walking tracks for a real outdoor Kiwi experience. We have 21 rooms that can accommodate most requests but have limited private rooms configured as Super King Doubles and Twins with en-suite. Kaiteri Lodge is mainly configured as shared dorm style rooms with en-suite. Our private en-suite rooms come with a super king double bed, heater, TV, fridge and tea/coffee making facilities. All linen is provided. Kaiteri Lodge is also shared with Kiwi Experience, a national in-bound tour bus operation. The lodge has the following facilities available to all guests: Activity booking desk, TV room, Laundry, Wireless and Kiosk Internet, BBQ area and a shared kitchen with all necessary cooking utensils. The Beached Whale Restaurant and Bar, fully licensed, on-site and open from 4pm 7 nights a week November to April and May to October 4 nights per week serving set menu options or choose from our a la carte dining, gourmet pizzas or take away, we’ve got it all. There is music nightly. Local activities: kayaking, walking Abel Tasman, waka races, water taxis, scalloping, cray-fishing, mini golf, sailing, sky diving and many more. ... more   less 
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Also Known As:
Kaiteri Hotel Kaiteriteri
Kaiteri Lodge New Zealand/Kaiteriteri

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