We stayed here recently as we attending a wedding in the area. We had 11 rooms booked, a party of 23 guests. The staff were very friendly, courteous and the couple of minor problems we had, were sorted out immediately. The duty manager, Sebastian, is especially deserving of a mention, as for some reason, the key cards to our own room would not work and we had to spend over an hour in the corridor at 3am. Sebastian returned to the hotel, having only gone off duty at about 1.30am to sort the problem out. He was so apologetic and obviously exhausted!! He sorted it out and by way of apology waivered the cost of the room. We would definately stay here again and would recommend the hotel to any visitors to Galway.
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- Also Known As:
- The Arches Hotel, Claregalway County Galway