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Claregalway Hotel
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Reviews (608)
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All reviewsgalway cityleisure centrelovely hotelfamily roombridal suitewedding receptionfamily weddingmain roadfollowing morningrooms are lovelybuffet stylewould highly recommend this hotelsingle bedfrom start to finishbar foodhotel barstayed here for one night
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Reviewed 9 March 2014

We had our wedding reception at the Claregalway Hotel on the 30th December 2013 and we just cannot begin to praise the hotel enough.

From our initial enquiries through to the day itself, we were made feel so welcome and special. We were greeted on the day of our first enquiry with a glass of bubbly and strawberries! We had visited a number of hotels in Galway and had not received such treatment! Nora was incredibly professional and insightful with advice on all aspects of getting married. She went way above and beyond the call of duty. We booked and paid a deposit immediately! The staff are so friendly and helpful, all the waitresses and waiters who were so efficient and friendly. While all the staff were great we must emphasise how wonderful Nora was. She took care of us on the day and the months prior to the big day with such a high level of professionalism, more like what you would see in a five star hotel. She was such a pleasure to deal with and we can honestly say she helped make it a stress free experience and more than contributed to it being the best day of our lives.

The day itself was every bride and grooms dream, from the welcome reception with a red carpet and champagne through to the late bar we were treated with such courtesy and friendliness. As for the food …the attention to detail is a force to be reckoned with!! There was a wedding picture of us on the front desk and on our menus which was very personal and hugely impressive.. it was first class, everybody that attended the day was so impressed with everything on the menu, and the generosity with the portions. Some people were given three helpings!! The menu was faultless even down to the hotel’s choice of house wine. All our guests were so impressed with the service, the quality and the quantity of the food. The wedding room was more like what you would see in a five star hotel. It is absolutely stunning. The hotel is spotless and the bathrooms and smoking area are very close to the main room which is very convenient for people.

I was asked so many times how I was so relaxed on the day of my wedding and I have to thank Nora for a large part of that. From the moment we booked the Claregalway Hotel I felt at ease and knew everything was going to be perfect. Nora knows exactly how to run a perfect wedding down to the finest detail. We have been to many weddings and have never seen such great service. I would recommend Nora and the Claregalway Hotel to anybody looking for 5 star quality, professionalism, a stress free seam free wedding in a beautiful hotel at a very competitive price. I will never be able to thank you enough for the wonderful day you provided for us!! Thank you thank you thank you!!!

  • Stayed: December 2013, travelled with family
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Thank Regina G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 March 2014

Rooms were fine except WIFY not good in every room so we got relocated.
The breakfast buffet was excellent absolutely Devine.The pool etc was great as well .would come back.This place looks like a great place for weddings as well and close to Galway center.

Room Tip: Ask where WIFY works.
  • Stayed: February 2014, travelled as a couple
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1  Thank vivart
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 February 2014 via mobile

I stay here on a regular basis during the week.. All in all service is good. Staff are pleasant through out. If I was to moan about something it's the terrible Wi fi service available And please be adventures and change the soup from vegetable to something else.

Stayed: February 2014, travelled on business
Thank Bobby A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
obcg, Owner at Claregalway Hotel, responded to this reviewResponded 1 April 2014

Dear Bobby A,

Thank you for your overall lovely review as always we are continuously striving to improve and delighted with any feedback we receive. The WiFi in Claregalway Hotel is something we are currently looking into and hopefully will meet your standard for your next visit. Regarding the soup, from gathering feedback from both regular guest and locals alike we have found that offering the 'old time' favourite of Vegetable Soup as a daily option much more palatable for our consumers then offering different varieties. However we have taken your comments on board and will note for future references.

Overall thank you for your pleasant and honest review and look forward to seeing you again soon.

Kind Regards
Paul Gill
Managing Director

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 February 2014

Got this deal on Living Social for me, my 6 yr old and my parents who were visiting from UK. Was blown away by the customer service and attention to deal. Fantastic team and thoroughly enjoyed our 2 night stay. As a result my parents will be returning later this year. Thanks guys.

  • Stayed: February 2014, travelled with family
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Thank Don C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
obcg, Owner at Claregalway Hotel, responded to this reviewResponded 1 April 2014

Dear HeidiGrimwood,

Such a rewarding review to read, we are delighted you, your parents and your 6 year old enjoyed your stay with us. I have passed on your comments to our team which they we will be delighted to hear!

We really are looking forward to welcoming you and your family back to us again soon.

Kind Regards
Paul Gill

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 February 2014

Customer service is first rate, rooms clean and have everything you need for a comfortable stay. Restaurant menu a little restricted but the quality of the food is very good.
Look forward to staying again when I visit from England.
Our thanks to all the staff!!!

Room Tip: We had a room at tge front, but were not bothered by traffic noise.
  • Stayed: February 2014, travelled with family
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Thank kev g
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
obcg, Owner at Claregalway Hotel, responded to this reviewResponded 1 April 2014

Dear kev g,

Thank you for your lovely feedback, always a pleasure hearing such lovely reviews.
I will ensure to pass onto all the team.
Look forward to seeing you again soon.

Kind Regards

Paul Gill
Managing Director

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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