Wonderful location, beautiful hotel, but.... Drab grey carpets, worn in places, cheap bedding, cheap TV's, Free WiFi ..what free WiFi, not even good enough to download your email let alone access a website. Wherever you went in the public areas, there were used coffee cups, glasses, teapots standing around. Nobody bothers to clean up.
Don't bother going for dinner. The food was rather poor and the service was appalling. It took as 2 1/2 hours to make our way through a disappointing meal, had to ask for cutlery (same happened to the table next door. When I asked for a refill of my water glass I was told that a waiter will be around shortly with the next water round.... Water round??? Never heard of such a thing. Tables were not cleared when guests finished their meals, plates with left over food were just left on the tables. Really, really bad!!!
They call this a luxury hotel. Seriously. It could be, but someone has to pull it together!
- Official Description (provided by the hotel):
- The Elms Hotel, part of Luxury Family Hotels, is much loved by children and parents alike. Located in beautiful rural Worcestershire, this Queen Anne mansion boasts a family friendly spa, a fine dining restaurant and complimentary crèche.At The Elms Hotel and Spa, our aim is to ensure your family feels completely at home so that you can relax, have fun with the kids and enjoy grown-up time for yourselves. You’ll find locally sourced food, a family spa, gorgeous grounds and superb children’s facilities. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Hotels.com, Booking.com, Odigeo, Priceline and Traveltool, S.L.U. so you can book your The Elms reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- The Elms Hotel And Spa
- The Elms Hotel Abberley
- Elms Hotel Abberley
- The Elms Abberley, Worcestershire