We recently stayed there and had booked for 3 nights, however we promptly booked out after the first night as the food in the restaurant was atrocious. We ended up sending two lots of mains back as they were in edible!
When we asked the waiter if we could see the manager, he disappeared and 10 minutes later we went to find the manager at reception talking to the waiter.
When we tried to explain about the food and its poor quality, she told us in no uncertain terms that we were the problem and nothing could be done about it!
In addition, they had booked a large family that allowed their children to run riot around the hotel and restaurant unsupervised, and the hotel management could not have cared less about the impact on other guests!
Great location and views but would never return there!
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- Also Known As:
- Relais La Fattoria Castel Rigone, Umbria, Italy