My daughter and I visited today. We had to wait for a table as it was so busy but that is usual. Since my daughter can't have wheat and they have wheat free cake we decided to give that a go. My daughter asked at the counter what flour had been used for the wheat free cake and the response from 2 assistants was that, It's gluten free baking powder'. They were clearly confused over what flour was used. We ordered a coffee and a scone and sat back down. Upon finally getting a table we asked again another waitress what the flour was in the cake to which she replied it was indeed a wheat free gluten free flour and apologised for the other girls error. It was now 11.35am. By 12.00pm we wondered if maybe they had forgot our order? We asked again and was told that, 'Coffee is on it's way'. By 12.10pm the wheat free cake finally arrived but no coffee or scone. We waited another 5 minutes and finally after almost 40minutes our order had arrived.
Since it was my daughters first visit she couldn't understand why I had made such a fuss of it. She said she won't be going back. I wouldn't go back because it's so cramped, people queue and watch you eating waiting for your table, the service was messy, sloppy and altogether a bad experience. Walk another 10 minutes into Tynemouth.
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