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“With a little more effort ...”

Residence Villa Flora
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Residence Villa Flora
Haifa, Israel
Level 2 Contributor
7 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“With a little more effort ...”
Reviewed 21 August 2011

Nice and quiet village near by Canazei, our appartment looks like it needs a refresh... no double bed only 2 single beds attached together we found it very uncomfortable. We were very dissapointed to find that WIFI is not free, actually very expensive except first 3 hours but speed connection was vey slow so it wasn't realy effective.
The fitness center is the main highlight in Villa Flora but open hours are very limited (16-19:30) we could hardly enjoy it as we didn't make it back from our trips in the mountains.
Owner lives next door but you can hardly use him for information and tips as there is no staffed reception and it didn't feel right to call him unless you realy needed something.

Room Tip: No balcony to appt#10
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  • Stayed August 2011, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
3 Thank Revital_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
floracanazei, Owner at Residence Villa Flora, responded to this review, 22 August 2011
At Residence Villa Flora we take great care to ensure that our clients are well catered and well cared for during their stay. We are sorry that the reviewers found the beds uncomfortable, they were purchased only 2 years ago and we have never had any complaints (so far). The reason we chose single beds is that many of our guests prefer them, they can be either separated or used as doubles, according to the guests' preferences. Admittedly, we do not man the reception all the time but we are always available if the guests need us, all our mobile numbers are displayed throughout the Residence. The Wellness centre is open daily from 16.00 to 19.30hrs, this is standard in most hotels/residences as the majority of people are out during the day and have dinner from 7.30 onwards.
We are genuinely sorry that this reviewer felt he had to publish his comments without having spoken to us about his concerns - when he needed dishwasher tablets, and later on washing detergent, he didn't hesitate to call us and we were happy to supply them (at no cost). Our Internet connection costs Euro 1 per hour and the first 3 hours are free, we feel that this is a moderate fee for Wi-Fi and we are always willing to give discounts to people who require more than 20 hrs.

We hope that any guests at Villa Flora who have problems feel free to talk to us, after all it is our business to make people feel at home and guests' wellbeing is of paramount importance.

We look forward to welcoming the reviewer in the future.

Livio & Jackie.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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33 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room Tips
Date | Rating
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  • Italian first
  • Slovak first
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English first
London
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 30 March 2009

I spent 7 wonderful days with my wife and two kids (4 & 7) at Villa Flora and we couldn't have been happier. Location was key for us and Villa Flora ticked all the boxes: clean, secure and comfortable accomodation that was well-equipped to a high standard. Jackie and the Villa Flora team made our stay a memorable one and for the first time we booked to return later this year after only three days! Highly recommended 10/10!

  • Stayed January 2009, travelled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank BritSkiMad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Residence Villa Flora

Property: Residence Villa Flora
Address: Via De Costa 185, 38030 Alba di Canazei, Canazei, Italy
Region: Italy > Trentino-Alto Adige > Province of Trento > Canazei > Alba di Canazei
Hotel Style:
Ranked #2 of 4 Speciality Lodging in Alba di Canazei
Price Range (Based on Average Rates): £
Number of rooms: 10
Official Description (provided by the hotel):
Villa Flora is a family run Residence with a choice of self-catering apartments to suit all requirements. In summer it is an ideal place to relax and unwind, and in winter it is ideally situated just 100m from the cable car for ski lovers. The famous Val di Fassa black run is just metres from our front door. Don't take our word for it,come and see for yourselves! Fam. Iori. ... more   less 
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Also Known As:
Residence Villa Flora Canazei, Italy - Alba Di Canazei

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