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“Bintan Nirwana Resort the sequel”

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Nirwana Gardens - Nirwana Resort Hotel
Ranked #4 of 8 Hotels in Lagoi
Singapore, null, Singapore
Level 2 Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Bintan Nirwana Resort the sequel”
Reviewed 13 June 2014

We came here for the second time with wifey and kid in tow.

Pros:

- 45 mins ferry ride from Sg. What an amazing convenience
- Big and small pool ideal for children
- decent rooms
- the beach was cleaner this time around and we even fed fishes along the shoreline. No tar, no jellyfishes, no problem!

Suggestion to the management: Why not place artificial reefs beneath the beachfront so as to "invite" more fishes to stay? These artificial reefs could stand as your "house reef" to entice avid snorklers like myself to visit this resort more often?

Cons:
- overpriced, substandard food. Don't mind paying for food at premium prices as long as the quality is at par with it.

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank sunoffabeach
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NirwanaGardens, Management Team at Nirwana Gardens - Nirwana Resort Hotel, responded to this review, 17 June 2014
Hi sunoffabeach,

Warm Greetings from Nirwana Gardens! Thank you for writing a review on your recent stay with us, and for choosing Nirwana Gardens once again as your vacation destination.

We were glad to read that your beach getaway this time was with your family, and hope that you had managed to experience the various family-friendly facilities and activities available at our resort! We also loved your suggestion of placing artificial reefs beneath the beachfront - we will be sure to share this interesting suggestion with our Management for consideration. Your feedback definitely helps us in our ongoing efforts to ensure our guests of an enjoyable experience with us.

We have also taken note of your comments on the food pricing and quality and will highlight these to our Resort Manager and Department Head to review and improve on. We hope that this unpleasant bit would not deter you from returning to Nirwana Gardens a third time, as we would love to have the opportunity to serve you again.

Please feel free to like us on Facebook /nirwanabintan for exclusive promotions or to contact us directly for special discounts available for returning guests. We hope to make your Nirwana Gardens experience a good and enjoyable trilogy!


Warm Regards,
Management Team
Nirwana Gardens
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1,370 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (235)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
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English first
Mumbai (Bombay), India
Level 6 Contributor
78 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed 13 June 2014

Nirwana gardens is located right on the beach which is lovely because the beach seems to be private and just for hotel guests so it's not crowded. It's gorgeous and you can take it all in without jostling with a hundred people.

The hotel has 3 restaurants including a coffee shop and has great food, specially the satay. The breakfast is a huge spread and definitely worth it. The rooms are spacious enough, almost all have some view of the property which is sprawling with green lawns, a massive swimming pool with lovely Jacuzzi jets and even a play area for children. There are plenty of activities arrange by the resort including an elephant show or one to see fire flies glow in the dark. There is a local food court across the road called Makkan Makkan which served exquisite local food and is a must try. My stay at Nirwana was superb and I'd happily go back.

Room Tip: Try and ask for an upgrade so you get a slightly bigger room or even one of their villas.
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  • Stayed June 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank RoxanneBamboat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NirwanaGardens, Management Team at Nirwana Gardens - Nirwana Resort Hotel, responded to this review, 17 June 2014
Hi RoxanneBamboat,

Warm Greetings from Nirwana Gardens! Thank you for writing a review on your recent stay with us.

We were very pleased to read that you had 'achieved nirvana' at Nirwana Gardens, and that you had enjoyed the various facilities, activities and dining options that our Resort has to offer. Our beaches are definitely a highlight of the resort, especially the Mayang Sari beachfront if you are seeking a breathtaking view of the sunset on evenings with clear skies.

We hope you had enjoyed the unique experiences at our Jumbo Elephant Park and also at the Mangrove Night Tour! For your return trip, do email us in advance for special discounts on tours and activities available prior to your arrival.

Thank you again for your kind feedback and we look forward to welcoming you back to our little slice of paradise soon, should your future travels bring you back to the beautiful island of Bintan.


Warm Regards,
Management Team
Nirwana Gardens
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kolkata
Level 5 Contributor
41 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 11 June 2014

iT TOOK US 45 MINS BY FERRY (BRF) to reach bintan. immigration was very fast. resort bus was waiting for us and took care of our luggage. excellent place to enjoy, relax and spend time. we stayed for 2 nights but wanted to stay more. rooms very clean and excellent facilities.big rooms , toilets. service was very prompt and very satisfactory. breakfast had huge spread. wud definitely go back again and again!

Room Tip: sea facing rooms are good so are the garden view
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  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank piya_kolkata
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NirwanaGardens, Management Team at Nirwana Gardens - Nirwana Resort Hotel, responded to this review, 17 June 2014
Hi piya_kolkata,

Warm Greetings from Nirwana Gardens! Thank you for writing a review on your recent stay with us.

We were very thrilled to read that you had a comfortable and enjoyable holiday experience at Nirwana Gardens and also wished that you were able to stay longer than just 2 nights! We will share your kind comments on our service, rooms and food offerings with our Resort Manager and Department Heads whom we are sure will be pleased to hear them.

Please feel free to like us on Facebook /nirwanabintan or contact us directly should your future travels bring you back to the beautiful island of Bintan, perhaps for a slightly longer getaway. We look forward to your return!


Warm Regards,
Management Team
Nirwana Gardens
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Singapore, Singapore
Level 6 Contributor
139 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
Reviewed 11 June 2014

It's a nice hotel although the building a bit old. But plenty of activities to do such as bowling and massage just within the walking distance. The breakfast restaurant provide a wide spread of food and the pool was great and big as well.
A nice place for short getaway.

Room Tip: Pool and sea view very nice to stay in
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  • Stayed January 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank TimOey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NirwanaGardens, Management Team at Nirwana Gardens - Nirwana Resort Hotel, responded to this review, 17 June 2014
Hi TimothyWirianata,

Warm Greetings from Nirwana Gardens! Thank you for writing a review on your recent stay with us.

We were glad to read that you had found our resort a nice place for a short getaway, and that you had especially enjoyed the infinity pool - one of the highlights of our resort.

We are pleased to share that we are currently going through phases of refurbishment, and hope to have you back here with us soon to experience our newly upgraded rooms at both Nirwana Resort Hotel and Mayang Sari Beach Resort. Do feel free to share your holiday experience and photos with us on our Facebook page /nirwanabintan and Instagram @nirwanabintan.

We hope to welcome you back to our little slice of paradise soon.


Warm Regards,
Management Team
Nirwana Gardens
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Singapore, Singapore
Level 3 Contributor
10 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 10 June 2014

The inifnity pool was really good. though the rooms were a little dated it didnt matter as much as it was very clean

The bed was big and comfy. Dinner at the hotel was pricey but its the same with other hotels in bintan as its all in sgd.

It was a nice place, good mermories. Hope to return soon

  • Stayed February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Doll1984
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NirwanaGardens, Management Team at Nirwana Gardens - Nirwana Resort Hotel, responded to this review, 17 June 2014
Hi Doll1984,

Warm Greetings from Nirwana Gardens! Thank you for writing a review on your reent stay with us.

We were thrilled to read that you enjoyed our infinity pool - it is one of the highlights of our resort, along with the beachfront of Mayang Sari. A day at the pool with a drink in hand is a day well spent!

We will share your feedback on our dining prices with our Resort Manager and F&B Department Head to review and improve on accordingly. We appreciate the feedback as it helps us in our ongoing efforts to ensure our guests of an enjoyable experience with us.

Do like us on Facebook /nirwanabintan to share your holiday experience and photos with us. We hope to welcome you back for another escape on our little slice of paradise - our infinity pool is open until 8pm daily, should you wish to spend more time there!


Warm Regards,
Management Team
Nirwana Gardens
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Pune, India
Level 4 Contributor
25 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 7 June 2014

During our holidays in Singapore we learnt about this place so we made a quick two days trip to Bintan Islands.
It is very convivent to travel from SG to this place, there are ferries from Tanah Merah terminal very near to Changi airport. It take less than one hour to reach the island. There is visa on arrival and the process is quiet fast.
The resort is a good place to be for a relaxed holiday.The pool is quiet exotic and so is the beach
There are activities for every one to do from bowling,tt,water sports, shooting, cycling or can just take a book and sit at a quiet place
Rooms are quiet big and cozy.
Apart from the resort I dont think it is a good idea to go out to explore the area as there are many things to do for a short trip like us

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank ssgee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NirwanaGardens, Management Team at Nirwana Gardens - Nirwana Resort Hotel, responded to this review, 17 June 2014
Hi ssgee,

Warm Greetings from Nirwana Gardens! Thank you for writing a review on your recent stay with us.

We were glad to read that you had a relaxing and refreshing holiday experience at Nirwana Gardens, and especially as it is convenient for tourists visiting Singapore - we are less than an hour but a whole world away from the bustle of the city.

There are a few tour options available for our guests to explore the hidden gems that BIntan island has to offer however we also offer a variety of activities (land and sea) for our guests to enjoy conveniently within the resort grounds. We hope you managed to try some of them, or had found that nice quiet spot at the beach to enjoy your book.

We hope to welcome you back to Nirwana Gardens again soon, should your future travel plans bring you back to the beautiful island of Bintan.


Warm Regards,
Management Team
Nirwana Gardens
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Ahmedabad, India
Level 2 Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed 3 June 2014

We stayed there for 2 nights. We visited during 2013 Diwali. Nirwana group has about 5 different hotels on the island. They all are connected and they are running a bus service very half an hour to visit different properties owned by them.

The resort has decent swimming pool with Jacuzzi, nice play area for kids and variety of restaurants. Our agents had booked us with meal plans. And being vegetarians we find it difficult to get our options. There is an Indian Restaurant in one of the other Resort owned by them (Mayang Sari Beach Resort). However we were not allowed to take food there as we have been booked in the Resort Hotel. The chef was kind enough to cook special vegetarians dishes for our dinner during our stay there.

In all it was a pleasant stay for 2 days.

  • Stayed November 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Rutvij_Shah
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NirwanaGardens, Management Team at Nirwana Gardens - Nirwana Resort Hotel, responded to this review, 17 June 2014
Hi Rutvij_Shah,

Warm Greetings from Nirwana Gardens! Thank you for writing a review on your recent stay with us.

We were very pleased to read that you had enjoyed your stay at Nirwana Gardens and are happy to know that your dietary requirements were catered for and met your needs. We will be sure to share your kind comments on the meals with our Head Chef at Spice Restaurant as well.

Do like us on Facebook /nirwanabintan for exclusive offers for our fans and the latest updates to our resort. We hope to welcome you back to our little slice of paradise soon, perhaps for a little longer next time, should your future travels bring you back to the beautiful island of Bintan!


Warm Regards,
Management Team
Nirwana Gardens
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Nirwana Gardens - Nirwana Resort Hotel

Property: Nirwana Gardens - Nirwana Resort Hotel
Address: Jl. Panglima Pantar | Bintan Resorts, Lagoi, Riau Islands Province 29155, Indonesia
Region: Indonesia > Riau Islands Province > Riau Archipelago > Bintan Island > Lagoi
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Spa Hotel in Lagoi
#4 Luxury Hotel in Lagoi
#4 On the Beach Hotel in Lagoi
Price Range (Based on Average Rates): ££
Hotel Class:5 star — Nirwana Gardens - Nirwana Resort Hotel 5*
Number of rooms: 245
Official Description (provided by the hotel):
Nirwana Resort Hotel has 241 guestrooms including 29 suites, all with sweeping sea, pool or garden views. Full modern amenities and facilities are available to guests, and our ensemble of restaurants and bars will satisfy the most discerning taste buds. With a full and comprehensive range of activities lined up for guests, diverse interests and pursuits are matched with top quality facilities and services. *Nirwana Resort Hotel guests have access to all facilities and restaurants within Nirwana Gardens ... more   less 
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Also Known As:
Nirwana Gardens - Nirwana Hotel Lagoi
Nirwana Hotel Lagoi
Nirwana Gardens - Nirwana Resort Hotel Bintan Island, Riau Islands

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