Dear imswaminathan,
Thank you for choosing to stay with us and for sharing a review. While we are happy to know that you had an overall pleasant visit with us and appreciate the mall location, we have taken note on certain aspects of your feedback that could be improved. Regarding the ourdoor entertainments such as fishing, paddle boat and gonola, unfortunately, the tenants have decided to shut its door early this year. We appreciate all feedback from our guest so as to ensure that we continue to provide the services in line with our guests’ expectations. We hope to welcome you back on your next trip to Bintan and give us the pleasure to host you all again at Grand Lagoi Hotel.