We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Avoid this place”
Review of Eagle Bay Hotel

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Eagle Bay Hotel
Ranked #10 of 17 Hotels in Kuah
Reviewed 30 January 2012

Stayed there late last Dec 2011 for three nights. Due to the lack of of hotel rooms, I decided to try this hotel. The pictures from the webpages were deceiving and the hotel looked decrepit externally and internally. When we arrived and entered the lobby, there was an over-powering smell which was quite unpleasant. The hotel could have chosen a better air freshener if there was a need to mask some other types of smells. However, we found out later that the smell in the lift was worse. We had to wait for our room to be ready although it was nearly 3pm. The hotel room we got was in a poor condition, the faded bedspreads had seen better days, the curtains were old and worn out. Cleaning and vacuuming were obviously done only for those visible areas. When we tried to relocate the beds to accomodate an extra mattress, I was shocked to discover remains of food items (potato chips, corn flakes, etc.) on the carpet under the bed. A lizard crept up the wall due to the disturbance and we managed to capture and release it outside. One of two of the electrical outlets was defective and I could not use it to charge up my mobile phone. The other was meant for the small LCD tv. The toilet was in no better condition, the fixture for the toilet hose was broken with the hose lying on the floor. As the tiles were all dark in color, I could not be sure of the toilet cleanliness but from the smell that emanated, I had my doubts. Breakfast was average with minimal choices, the food was bland and oily. The cleaning and clearing service were poor, the arrangement of food, drinks and cuttleries could be improved further. The external environment of the hotel shows a lack of housekeeping with discarded boxes blocking the driveway, the underground car park was equally dirty and messy. Overall, a general lack of maintenance. The staff at the reception was polite enough and helpful during my travel although calls to housekeeping went unanswered. We were glad that we only had to use the place for a shower and to sleep.

  • Stayed: December 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank benika6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a ReviewReviews (86)
Traveller rating
Traveller type
Time of year
Language
  • More languages

37 - 43 of 86 reviews

Reviewed 30 November 2011

I stayed here (Superior twin room) for business (attending a conference at The Westin). The organizers made a deal with this hotel to offer us cheaper rates. Since I can't afford The Westin (I'm just a struggling government officer, I can't stay in an expensive hotel and claim for it afterwards) I had no choice. Plus its the hotel that the organizers have arranged for a shuttle to pick us up to the conference venue so I just had to take it.

I would never come back voluntarily. That is 100% assured.

Pros:
1) Good location

Cons:
1) Rooms were really old and smell bad.
2) The floors had no carpets which is fine if it was kept clean and dust free, but it was dusty. 3) The toilet had a whiff of urine smell once I entered.
4) The beds look really dirty and worn. The sheets were stained and I felt itchy the moment I slipped in them. I don't want to wake up scratching myself so I slathered insect repellent on my body before I slept. Worked.
5) The TV had no remote and I had trouble turning it on. I had to call the reception. They were SLOW to response. Only had TV1, TV2 & TV3. No cable.
6) The curtains had a giant I-don't-know-what stain on them which is very visible under the light.
7) The doors had no safety latch. Dangerous as I am alone. So I used my suitcase and the chairs in the room to block my room from intruders.
8) They have NO WIFI in the rooms. U need to pay RM10 to use wifi in the lobby
9) They only provide ONE iron for the whole floor, and I need to walk out to the dark creepy hallway at 5 am in the morning to iron my clothes. CREEPY!
10) Breakfast was alright surprisingly. But the restaurant looks as dodgy as the rooms.
11) CONSTANT blackouts due to the VERY flimsy access card. I had to adjust the card on the electricity slot more than 6 times in my short 1 night stay.

I paid for 2 nights, but I checked out early to stay with a kind lady (one of the organizers) at The Westin. I was really blessed and lucky, because before I left the hotel I was not looking forward to spending another night in that place all alone.

Please avoid if you're a woman travelling alone or if you're allergic to dust and mites or if you like cleanliness or if you intend to do some work. It's probably okay for large families on budget.

And if you MUST stay here, bring your own iron, insect repellent, your own internet connection and something heavy to block the door.

You've been warned.

Room Tip: Superior rooms are terrible. If you can, try other rooms. But I really think you'd be better off...
See more room tips
  • Stayed: November 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank foxymardy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 November 2011

Do not get cheat by the pictures from the hotel website. Its really terrible. Once we steps into the lobby area it had strong smell. The room is dusty and dark, seems like no cleaning with strong odor smells. Queen size bed very dusty. Toilet water leaking and couldn't flush. Breakfast was so so only..not much choice. Overall, is very bad condition hotel. Would not recommend anyone to stay, not worth it.

WARNING: STAY AT YOUR OWN RISK!!

  • Stayed: November 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank artic128
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 November 2011

This hotel is awful the staff are rude did not help us at all rooms horrible hotel dirty breakfast horrible woken up every morning by mosque at 6am this hotel mainly caters for muslims mainly it is not worth staying in

Room Tip: Do not go there
See more room tips
  • Stayed: November 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank dariandoreen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 November 2011

Not a great great hotel but really Langkawi had left us completely bewitched to notice the hotel's shortcomings. Nighttime's the right time to enjoy the bar below - great music and decently priced liquor.

  • Stayed: August 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Himanshumaker
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 October 2011

A reasonably priced hotel. Rooms ok. Clean and comfortable. The staff were very friendly and helpful. Top tip! hire a car from the airport (Make sure you have got insurance included), to avoid keep paying taxi fares they are a little bit more expensive than mainland malaysia. You can also negotiate with a taxi driver to hire him for a day, about 100 MYR. Probably the easiest if you want to tour the island and see the sights, that way you are assured of transport.
The breakfast wasn't to my liking. The toaster does work, remember the malaysian idea of toast is a slight singe, not toasted as we westerners prefer it.
I would stay again.

  • Stayed: June 2011, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank ChepstowBob
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 July 2011

first we checked the standard room which confirmed the genaral opinion here, what a crap. We took a delux room (with balcony and king bed). despite the opinion of the reception, all rooms were the same, delux is remarcably bigger, renovated (sort of) have a view over the bay which is indeed nice and is equipped with some pleasant wooden furniture. It had a generally clean appearance with a scent of sanitizer.
although it was Sunday work was carried out in the morning. This is not a quiet place and i wonder about the din during the week. We would have liked to find complimentary bottled water in the room but had to pay. floortowels would have been nice too.

  • Stayed: July 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank bob-i-jas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Also consider these accommodations in or near Kuah
0.9 mi away
Bella Vista Waterfront
0.6 mi away
Hotel Asia Langkawi
Hotel Asia Langkawi
#3 of 17 in Kuah
303 reviews
1.3 mi away
Adya Hotel Langkawi
Adya Hotel Langkawi
#1 of 17 in Kuah
539 reviews
Show Prices
Show Prices
Show Prices
0.6 mi away
Bayview Hotel Langkawi
0.1 mi away
Langkawi Seaview Hotel
Langkawi Seaview Hotel
#35 of 105 in Langkawi
266 reviews
8.9 mi away
Lavigo Resort
Lavigo Resort
#33 of 105 in Langkawi
31 reviews
Show Prices
Show Prices
Show Prices

Been to Eagle Bay Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Eagle Bay Hotel

Address: 33 Jalan Persiaran Putra, Kuah, Langkawi 07000, Malaysia
Region: Malaysia > Kedah > Langkawi District > Langkawi > Kuah
Amenities:
Free Parking Restaurant Room Service Swimming Pool
Hotel Style:
Ranked #10 of 17 Hotels in Kuah
Price Range: £25 - £49 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Eagle Bay Hotel 2.5*
Number of rooms: 132
Official Description (provided by the hotel):
The Eagle Bay Hotel is a 3 star hotel, located on Langkawi Island, commonly referred to as the Island of Legends. It is situated in the heart of Kuah Town, Langkawi's town centre and only 2 minutes drive from Kuah Jetty and 25 minutes drive from Langkawi International Airport, within walking distance to all the duty free shops, the Langkawi Fair shopping centre, many restaurants, Banks, tourist information centre, car rentals and taxis. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Travel Republic (UK), Expedia, Booking.com, TripOnline SA, getaroom.com, Hotels.com, Ebookers, Evoline ltd, HotelsClick, HotelQuickly, 5viajes2012 S.L. and Cancelon so you can book your Eagle Bay Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Eagle Bay Hotel Langkawi/Kuah

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing