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Bella Vista Waterfront
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Reviews (743)
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Reviewed 28 November 2011

we reach here on 26 nov 2011 and stayed 3 days 2 nights, overall what can i say that these hotel in not to bad for couples like us , the room is quite simple , clean and tidy but our room doesn't got a windows which facing to the sea. but we go a door to access to the balcony such a great sea view. the room is equip with the standard equipment such as cable tv( you will get a few ASTRO channel as well) chiller , cupboard , safe box and water heater . the water heater will work after 12 right after the sun on the top of the hotel. this is because it use solar power to generate the heat to water which i think its not fair if you want to use on early morning. The breakfast is quite ok, same standard with other 4 star hotels. Only one that i don't understand is the attitude of the staff. which i think is not really friendly, and it seems they are lack of training in terms how to manage and communicate with hotel guess and tourist. hope the management observe this situation. further more is a great place to be, with a great view ( sea view especially) looking forward to stay soon

Room Tip: "Room on the top of the roof make a great sea view"
  • Stayed: November 2011, travelled as a couple
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1  Thank memots
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 November 2011

i stayed at this hotel months ago while on my holiday trip with my mom, the only reason why i choosed this hotel 1) because the price was cheap and 2) near to Kuah
rather than disney's castle looks building, to me this hotel looks more like a horror castle.
there's a blood stain on my bedsheet, the toilet smells so bad and the room was too small....the foods are everage...the only good thing about this hotel is it's strategic location. that's it

Room Tip: dont ever choose the apartment
  • Stayed: September 2011, travelled with family
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Thank TikaFlavoribalism
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 November 2011

We as a group of five families, 20 persons, booked 3 units of the 3 bedroom appartment, one month in advance thogh agents in Koulalampur. On our arrival, we were told that they have only one three bedroom appartment vacant. Finally we settled with some 2 bedroom and some three bedroom appartments, scattered all along different floors and wings.

On reaching our appartment, we found to our utter desmise that the rooms, hall and kitchen are in the shabbiest of the condition possible. They gave the key of some vacant appartments to us, but didnot care to check whether the rooms are cleaned/made after the check out of the earlier guest. I think, the earlier guest got so disgusted with their service that he made it certain that the appartment is as unclean as possible, before vacating the same.
On informing the reception, the clerk very rudely asked us to contact room service. When tried to contact the room service, no body answered. All of us in a very tired condition after a long day, we contacted our agents in KL, many times in the odd hours. After one long hour and lot of phone calls, somebody from the room service came to see the rooms. His first question to us was " Why these rooms are not cleaned? Why it was given to you?", as if we are the real culprits.

Finally, somehow we managed to get some other vacant appartments, in different floors.
Some of the things which I can mention are
1. No AC in the second bedroom and hall, it has only one AC in BR.
The only AC available does not work. (Luckily, it was not a very hot day)
2. Non working flush of the toilet (in fact it is worse than a school toilet)
3. Full of dust, and dust smell...

and the list goes on...

I am really surprised, how one can do business like this, especially in the hospitality sector.

Joe, Cochin

Room Tip: Do not come here.
  • Stayed: November 2011, travelled with family
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Thank Jose V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 November 2011

really good hotel lovely setting good pool rooms a little small but comfortable staff excellent location not bad really enjoyed

Room Tip: if you can upgrade to family suite plenty of space normal rooms a little small
  • Stayed: November 2011, travelled with family
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2  Thank dariandoreen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 November 2011

This Hotel was not sat in the best of locations. The surroundings were quite run down. Some of the areas outside were a tad tired and needed tarting up, but the hotel itself was lovely and the staff were wonderful too. It was clean and airy. The bedroom was compact with good air con. and clean bathroom facilities. I would say it was 3/4 star. Food at the grill and breakfast were more than satisfactory for western and eastern dishes. The pool was small but wonderful but the sunbeds were tatty and there werent many. No beach there. Taxi's were great value for hiring for tours. Mozzies everywhere at night. We did the island hopping via Jet Ski for 3 hours, which was fantastic. Saw the Eagles feeding as part of that trip. Went Scuba Diving to one of the Marine Islands. The Vis was great. The Sealife was great including Black Tip Reef Sharks. The snorkelling was equally as good too. And the sea was 30 degrees! Had a great Massage in the Place opposite the main hotel entrance and a great meal in the Middle Eastern Cuisine Restaurant too with friendly staff. I would go back to Langkawi and this hotel again.

Room Tip: We asked for a Sea View and it cost no more.
  • Stayed: October 2011, travelled with friends
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Thank Denise-Adventuress
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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