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“Tired looking rooms but top class service” 4 of 5 bubbles
Review of Bella Vista Waterfront

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Bella Vista Waterfront
Ranked #10 of 16 Hotels in Kuah
Singapore, Singapore
Level Contributor
87 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
“Tired looking rooms but top class service”
4 of 5 bubbles Reviewed 17 October 2013

We had a great stay at Bella Vista. The pool area with "beach" and overlooking the sea is great. The staff couldn't be nicer and they were falling over themselves to help us out at every turn. The service was definitely the highlight. Breakfast was decent if lacking in variety. There is enough going on round about without the area being as touristy as, say, Chenang Beach. Visit the close by Paradise Seafood restaurant for a quality feed for not a lot of money. The rooms themselves are pretty basic and definitely in need of a lick of paint. The shower though, with its massive shower head, was the best thing about the room. There are free wi-fi areas around the hotel although it is disappointing that there is no in-room service. Overall, the service makes this hotel and, with a little upgrading, it could be top notch.

  • Stayed October 2013, travelled with friends
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank FKSG
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BellaVistaLangkawi, General Manager at Bella Vista Waterfront, responded to this review, 21 October 2013
Dear FKSG,

Thank you for your valued feedback and we glad to know that your overall stay experience had been positive.

All concerns raised by you will be reviewed for improvement with the departments concerned.

Kindly informed that we do provide in room dining service. We hope to welcome you back again with a more positive stay experience.


Regards,
Zack
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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582 reviews from our community

Traveller rating
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    161
    94
    123
See reviews for
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Rating summary
  • Location
    3.5 of 5 bubbles
  • Sleep Quality
    3 of 5 bubbles
  • Rooms
    3 of 5 bubbles
  • Service
    3 of 5 bubbles
  • Value
    3 of 5 bubbles
  • Cleanliness
    3 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (124)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Russian first
  • Spanish first
  • Swedish first
  • Thai first
  • Any
English first
KL, Malaysia
Level Contributor
29 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 bubbles Reviewed 7 October 2013

We bought the stay from Groupon for a discounted price and therefore, the whole stay is rather value-for-money for us. The swimming pool and the breakfast spread really make up for whatever shortcomings we felt during the stay. The location is also not bad, just a short drive to the city centre and also other attractions. It's not around Chenang area so there is less tourist and less nightlife, which is better for us. We would stay again in this hotel for its amenities and location.

  • Stayed May 2013, travelled with family
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Aidelia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BellaVistaLangkawi, General Manager at Bella Vista Waterfront, responded to this review, 11 October 2013
Dear Aidelia,

Thank you for your valuable review and we are pleased that you enjoyed your stay with us. We certainly look forward to the pleasure of welcoming you back again in the near future.

Warm Regards,
Zack
Resident Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Ipswich, United Kingdom
1 review
4 of 5 bubbles Reviewed 29 September 2013

This is our second visit this year, we thoroughly enjoyed both times. All the staff were friendly and helpful. This visit we had a junior suite and that was excellant, better than our previous room, Breakfast was very good, we like spicy food and we weren't disappointed, there were other options available. Plenty of room around the pool, lovely overlooking the sea, nice grounds. This is an ideal place to stay in a central location, with very few westerners.We were made to feel very special. Plenty of areas to relax within the hotel and much to see nearby, either by walking or further afield by taxi.

  • Stayed September 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank parkeston
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BellaVistaLangkawi, General Manager at Bella Vista Waterfront, responded to this review, 7 October 2013
Dear Pakeston,

Thank you for your valuable review and your continued support to Bella Vista Resort & Spa.We will continue to work hard and committed to provide you and all our guests with the highest standard of service in the industry .I have passed your kind words to everyone in the team and we look forward to welcoming you back very soon.

Warm Regards,
Zack
Resident Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dewsbury, United Kingdom
Level Contributor
192 reviews
61 hotel reviews
common_n_hotel_reviews_1bd8 173 helpful votes
3 of 5 bubbles Reviewed 29 September 2013

Hotel looks amazing from the outside but really needs a good revamp inside. Rooms are hotel and apartment based, the later to be avoided like the plague. Hotel has its own swimming pool with a life guard always there which is useful if travelling with kids. Staff were very king and friendly, though entering and leaving the hotel premises can get awkward.

  • Stayed June 2013, travelled with family
    • 2 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank MuhammadDudha
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BellaVistaLangkawi, General Manager at Bella Vista Waterfront, responded to this review, 7 October 2013
Dear SirFunckyness,

Thank you for sparing your time to write us review. We are pleased that you are happy with our staff services. However we do take your comments seriously and will take every effort to improve every aspect of the hotel.

It was a pleasure to have you as our guest. We hope to see you again.

Warm Regards,
Zack
Resident Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Perth
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed 28 September 2013

We had to find a hotel for two night and saw this from the boat we had been staying on. TA reviews were mixed so we visited before booking. We were shown a pool/ocean facing standard room. The rack rate was 200RM but were told that online would be cheaper! True, it was only about 140RM and that inc breakfast. Gardens and setting of the restaurant are lovely and a large clean pool too. It is not the ritz but better than many we have seen for dearer.
Word of caution when booking online. There are 2 bella vistas in langkawi, this and one near cenang (which is in the middle of nowhere). Make sure you get the right one.

Room Tip: Pool/ocean view is a must otherwise you are facing the road and shops
See more room tips
  • Stayed September 2013, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank DcdpPerth
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BellaVistaLangkawi, General Manager at Bella Vista Waterfront, responded to this review, 7 October 2013
Dear DcdpPerth,

Thank you for your valuable review and we are pleased that you enjoyed your stay with us. We certainly look forward to the pleasure of welcoming you back again in the near future.

Warm Regards,
Zack
Resident Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dhaka City, Bangladesh
Level Contributor
23 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 bubbles Reviewed 27 September 2013

When i booked this hotel I was expecting half expecting it to be a nice place ! after reading all these negative reviews ! Surprisingly, the hotel turned out to be a good one ! It may sound weird in the context of previous reviews that I found the room clean, hotel staffs are very friendly. Their breakfast is average. I liked their bar. Their pool is also nice and clean. I liked the view from the hotel. The hotel itself is old fashioned and pretty ancient ! When renting a car and driving is the only means of transport over there, I guess its a great place for the money we paid !

Room Tip: Get the Sea facing rooms.
See more room tips
  • Stayed September 2013, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Adnan K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BellaVistaLangkawi, General Manager at Bella Vista Waterfront, responded to this review, 7 October 2013
Dear Adnan K,

Many sincere thanks for your appreciative words and we are indeed delighted to learn of your positive stay experience. Your gracious compliments will most certainly inspire and motivate all our associates to continue giving their best to consistently meet or exceed guest expectations. We hope to see you again in the near future.

Warm Regards,
Zack
Resident Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Kuala Lumpur, Malaysia
Level Contributor
66 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
3 of 5 bubbles Reviewed 27 September 2013

Family room have very low pressure water supply will difficult people who stay in duplex suite.As per maintenace team this is all the while like that. hotel management required some action rather than just listern and ignored.

  • Stayed September 2013
    • 2 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
Thank arban
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BellaVistaLangkawi, General Manager at Bella Vista Waterfront, responded to this review, 7 October 2013
Dear Arban,

Thank you for giving us your constructive feedback. Please accept my sincere apologizes for any dissatisfaction during your stay. I would personal look into this matter and improve it accordingly.

We welcome another opportunity to serve you again with a more positive stay experience.

Warm Regards,
Zack
Resident Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Bella Vista Waterfront

Property: Bella Vista Waterfront
Address: Persiaran Mutiara 2 | Pusat Dagangan Kelana Mas, Kuah, Langkawi 07000, Malaysia (Formerly Tiara Langkawi Hotel)
Region: Malaysia > Kedah > Langkawi District > Langkawi > Kuah
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool
Hotel Style:
Ranked #10 of 16 Hotels in Kuah
Price Range (Based on Average Rates): £
Hotel Class:3.5 star — Bella Vista Waterfront 3.5*
Number of rooms: 275
Official Description (provided by the hotel):
Langkawi, the tranquil Jewel of Kedah, offers a unique blend of Asian cultures which is reflected at the Bella Vista Waterfront. Situated in the heart of Kuah town, amidst lush landscaped gardens and overlooking the clear blue waters of the Andaman sea, the resort is the perfect getaway for the discerning international pr domestic traveler whether on business or leisure. ... more   less 
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Also Known As:
Bella Vista Langkawi Hotel Kuah
Bella Vista Hotel Langkawi
Langkawi Bella Vista Hotel
Bella Vista Waterfront Langkawi/Kuah

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