The worst thing about this hotel is it's location, avoid staying in Kuah town if you don't plan on renting a car or motorbike.
The front desk counter was short of manpower and there was only ONE guy attending to all the customers so obviously this person made mistakes. Our room card did not work the first time and the safe was locked. The cleanliness of the room was debatable. We found hairs on the floor and bed. On the second day of our stay, they ran out of shower gel and gave us 2 bottles of shampoo to compensate (?!). At night, when we asked for room service, the guy on the phone sounded as if he was half awake and he didnt take our order correctly. When the food arrived, we tried to tell him the correct dish that we wanted but to no avail because he didnt understand english. Which was actually the case for most of the staff.
On the following day we realized that the room service foods was still not collected which explains why we could see cockroaches roaming the corridors.
Oh and the remote control of the tv didn't have any batteries.
- Official Description (provided by the hotel):
- Langkawi, the tranquil Jewel of Kedah, offers a unique blend of Asian cultures which is reflected at the Bella Vista Waterfront. Situated in the heart of Kuah town, amidst lush landscaped gardens and overlooking the clear blue waters of the Andaman sea, the resort is the perfect getaway for the discerning international pr domestic traveler whether on business or leisure. ... more less
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- Also Known As:
- Bella Vista Langkawi Hotel Kuah
- Bella Vista Hotel Langkawi
- Langkawi Bella Vista Hotel
- Bella Vista Waterfront Langkawi/Kuah