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“Average service and tired rooms”

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Bella Vista Waterfront
Ranked #10 of 17 Hotels in Kuah
cape town
Level Contributor
20 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
“Average service and tired rooms”
Reviewed 12 May 2014 via mobile

This hotel has a superb setting and quite a nice pool and view, but the service and tired rooms do not match. A little more attention to detail and enthusiasm from staff could be expected, and while one can't really fault anything in particular, apart from an ordinary breakfast buffet and no change at check out, you don't get a good feeling while staying at the place... This compared to other hotels in the area comes in low down.

Stayed May 2014, travelled as a couple
Helpful?
1 Thank ollie1971CapeTown
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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599 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (129)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
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  • Any
English first
Chittagong City, Bangladesh
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 26 April 2014

I stayed here from march 12,2014 to march 15,2014 with my wife and kid.The interior of the hotel doesn't match with it's beautiful exterior environment.The reception lobby is too hot,Lift is scary,the AC of our room was not working properly.The view of the hotel is nice but the beach is not for swimming.The pool area adjacent to the sea is beautiful.service is not so good.I loved the breakfast at the hotel restaurant with that breathtaking scenery of the sea.

  • Stayed March 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Shawkat H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dhaka City, Bangladesh
Level Contributor
33 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 23 April 2014

I was really excited about this Hotel as their pictures are great on Google, but the moment I stepped inside it I knew I was going to regret. Firstly the reception was so hot with a minimum seating capacity and looked quite gloomy. Then the lift, oh goshhhh....I was freaking out. It was broken and looked sooo poor. Walking to my room it felt like an old hospital. The room was awfully small with partially sea view.The bathroom was such a turn off but clean. Amenities were okay but they should add a few things like tooth brush, bath robe etc. At night the hotel becomes scary with those dim lights and becomes dark outside the hotel. Don't get fooled by their exterior decoration since their interior is just the opposite.
Service is absolutely awful. The breakfast area isn't tht great but the sea view with the area is soothing to sip on a coffee.
My biggest regret would be staying in this hotel during my entire trip to Malaysia.

  • Stayed February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Globetrotters1117
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Kuah hotels

2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 18 April 2014

OKAY ~ My story begin with my trip to Langkawi 3D2N. Me and my friends has booked for Duplex Suite which is the most highest category of room. ( for 7 persons). the night i reached there. its damn scary !!!
the way to the room is very dark with no light along all the way. Then when step in the rooms, more scary, the light is in yellow color ( they thought this will let us feel like living in fairy tale but actually is made us feeling more scaring, its like being in a horror movie ! ).

2nd point : Duplex Suite has two floor so it must have a stair to go for the upper floor but what makes it creepy is when you steps on the stair, it will have some sound so it is very annoying (bad maintenance). Thus, we are check in after 7pm so it is really really really freaking me out ! Totally like a horror hotel .

3rd : The toilet. OMG !!!!! It look okay but when the moment we reached, one of my friend is going for toilet but after 5 min she is knocking the door from inside. then she is shouting for help to open the door. SO ... what is the first thing in your mind if you are the person in the toilet ?
Of course you will think is this room have something else ( maybe I'm the person think too much but what do you expect for a student + a girl to think about what had happened so suddenly)

4th point. This is GREAT ! NO HOT WATER !
Of course when we reached the hotel we want to have a bath before going to sleep but the water is cold like hellllll .... So of course i quickly take action to call to the reception for telling our problem. But what they ans me is : '' Sorry miss, cause now our hotel is using solar system, therefore now is already night, maybe you need to open the water for abt 5-10 min the hot water will come '' However the hot water have never come for 1 second since the my first day to the last day in this hotel.

CONCLUSION ~ The outlook of the hotel is okay ( Fairy Tail ) i was vry excited at the beginning but only make me feel stupid. The breakfast is so so only. Not bad but not too good. Swimming pool also not too big but still is clean. However, the room and internal maintenance is sucks.

Room Tip: Dont choose Duplex Suite
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  • Stayed October 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank pat c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cairo, Egypt
1 review
Reviewed 17 April 2014

I spent 6 nights in Bella Vista resort and spa in my honey moon with my wife in a delux double room / sea view. resort is nice and calm, room size was not so big, but good for two persons socially if you are planning to hang out most of the day. the only annoying thing is that the hotel's policy is not to open the windows because they are afraid of the mosquitoes. room was clean and room service was good.
Resort location is nice, in Kuah city were you can go to many sites to visits and near the malls, eagle square, legenda park , Fiery to Penang city and many other places.
Breakfast was not so much variable , but it was good - eating with the sea view is wonderful :)
The resort is directly facing the sea, however it has not a beach so that you can go for a swim ( only the view of the sea ) and at night after the sunset every thing become calm in the resort ( no much activities to be done, may be internet surfing the lobby ).

Overall experience : it is a good hotel , value for money , nice and calm and it is location is very good.

Room Tip: Sea view room is very good
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  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Hsamir
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
11 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 11 April 2014

Firstly; the building. As my friend described it, the building was the love-child of Disneyland and a multi-story carpark. It has turrets, for sure, but seems to lack delivery on any other major aspect.

We chose a 2 bedroom suite, which was supposed to include 2 bedrooms and a living room; perfect for a group of friends. This was the main reason we chose this hotel above others. The "suite" was actually one bedroom with a plastic sofa with a doorway to a second bedroom without a sofa. Not magical.

The room was quite basic, but clean (with good bathrooms), though the hotel had an air of neglect about it. It was like a ghost town with very few other people in such a large complex. Our room neighbour left a finished room-service tray outside the room, where it left untouched (except the birds) for more than 48 hours before we complained and it was finally moved.

The pool area is fantastic, with a great infinity pool and a nice view of the sea, though beware the drinks prices. The "mojito" I payed $7 for (very high by Langkawi standards) was made with mint cordial and no limes. The breakfast was a great setting, but very basic (2* quality at best).

All in all, I can't recommend this hotel. There are better hotels for less money with friendlier service and with an atmosphere that doesn't feel as if Mickey Mouse was just found dead in the disabled parking...

  • Stayed March 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank christibbett
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 26 March 2014 via mobile

No service at all, no room service, rooms not clean, phone lines not working. Worst ever experience in a 3 star hotel.I came to front desk many time for room cleaning but no body came only thing is sea view that's good here.

Stayed March 2014, travelled with family
Helpful?
3 Thank Abdul Aziz M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Bella Vista Waterfront

Property: Bella Vista Waterfront
Address: Persiaran Mutiara 2 | Pusat Dagangan Kelana Mas, Kuah, Langkawi 07000, Malaysia (Formerly Tiara Langkawi Hotel)
Region: Malaysia > Kedah > Langkawi District > Langkawi > Kuah
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool
Hotel Style:
Ranked #10 of 17 Hotels in Kuah
Price Range (Based on Average Rates): £
Hotel Class:3.5 star — Bella Vista Waterfront 3.5*
Number of rooms: 275
Official Description (provided by the hotel):
Langkawi, the tranquil Jewel of Kedah, offers a unique blend of Asian cultures which is reflected at the Bella Vista Waterfront. Situated in the heart of Kuah town, amidst lush landscaped gardens and overlooking the clear blue waters of the Andaman sea, the resort is the perfect getaway for the discerning international pr domestic traveler whether on business or leisure. ... more   less 
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Also Known As:
Bella Vista Langkawi Hotel Kuah
Bella Vista Hotel Langkawi
Langkawi Bella Vista Hotel
Bella Vista Waterfront Langkawi/Kuah

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