Most importantly the best things: location, pools, beach.
We stayed in 2010 and felt that the renovations would improve the place, but I fear some charm has been lost. From being a luxury resort with loads of charm, it has become a bit of a holiday camp....breakfast felt rushed, the pools were over crowded and some the service was not as good as before. This was especially the case in the CBA, it's already been mentioned but staff have to be dragged from inside to ask you want you want. The most funny part was when we asked for a chocolate milkshake, the lady serving us said that we don't do this at the CBA, but next to us was a family just finishing their chocolate milkshake.
The concierge service was fantastic as we're the staff manning the front desk - they have maintained the service. But in the same area, the staff manning the bar and food again had to be dragged from their station.
Rooms were nice and have been redecorated but I agree that some fixtures and fitting could be better but for me this adds to the charm.
I still think it's a very good place to stay but something is missing, alas this seems to be the case for the area with the introduction of multi-nationals taking over and the move to holiday camps.
But the beauty and friendliness is still there, just need to look a little harder than before....
- Official Description (provided by the hotel):
- Designed in the style of a traditional Malay village, Meritus Pelangi's 355 guestrooms and suites are housed in wooden chalets that are spread across 35 acres of lush landscaped gardens along a stretch of white sandy shores. Be ushered into a world of ethnic charm and tropical tranquility at this award-winning resort! ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Agoda, Booking.com, DerbySoft Ltd Shanghai HQ Supplier Direct, Travelbag, Holiday Gems, Expedia, TripOnline SA, Hotels.com, Ebookers, HotelsClick, Evoline ltd, Cancelon, getaroom.com and 5viajes2012 S.L. so you can book your Meritus Pelangi Beach Resort & Spa, Langkawi reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Meritus Pelangi Beach Resort & Spa, Langkawi Hotel Pantai Cenang
- Meritus Pelangi Beach Resort And Spa, Langkawi
- Meritus Pelangi Beach Langkawi
- Meritus Pelangi Beach Resort Langkawi
- Pelangi Beach Resort Langkawi
- Meritus Pelangi Beach Resort & Spa, Langkawi Pantai Cenang