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Meritus Pelangi Beach Resort & Spa, Langkawi
Ranked #2 of 16 Hotels in Pantai Cenang
Certificate of Excellence
Reviewed 26 August 2014

very nice architecture(traditional Malay huts).Minus point was the fan above our head; whenever we turned on the fan,the movement of the fan was so shaky ,as if it is going to fall onto our bed (I was so scared to use the fan ,but aircon alone is good enough).Another minus part is the wifi signal;no signal in our room and have to move to the balcony area whenever we want to use the internet (which is almost all the time when we were back to the hotel). The problem is, the balcony is outside,which is hot and lots of mosquitoes (may be because our room is garden view?).
Good parts:(1) swimming pool ( thanks god for the great swimming pool!i cant tell how disapointed i felt about the beach of Langkawi;nothing about white sand,blue sea that you will see in here.or did i come in the wrong season (end of jul)? yes, w/o the swimming pool, i wouldnt be able to use my bikinis at all as the beach is so not worth trying). (2)location is very near the airport(so you dont feel like rushing for your flight) and is at the center of town;which is convenient to local shops/restaurants.but it will take quite a walk to get there and you have to pass some dark area (no street light,). Recommend to try a diner at la casa de mar next door (recommendation in advance needed)
tips: if possible, try to avoid Ramadan period(july) as limited choice of food is avail outside resorts area,esp during the day when you go out to explore the island.

  • Stayed: July 2014, travelled with friends
    • Location
    • Sleep Quality
    • Service
3  Thank Ahn V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Th0mas_Mueller, General Manager at Meritus Pelangi Beach Resort & Spa, Langkawi, responded to this reviewResponded 28 August 2014

Dear Ahn V
Thank you for your review and for bringing up the points where we should improve.
I apologize for the wobbly fan and the poor WiFi reception in your room.
We hope though, that you'll come back one of these days.
Cheers!
T

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Reviewed 25 August 2014

Most importantly the best things: location, pools, beach.

We stayed in 2010 and felt that the renovations would improve the place, but I fear some charm has been lost. From being a luxury resort with loads of charm, it has become a bit of a holiday camp....breakfast felt rushed, the pools were over crowded and some the service was not as good as before. This was especially the case in the CBA, it's already been mentioned but staff have to be dragged from inside to ask you want you want. The most funny part was when we asked for a chocolate milkshake, the lady serving us said that we don't do this at the CBA, but next to us was a family just finishing their chocolate milkshake.

The concierge service was fantastic as we're the staff manning the front desk - they have maintained the service. But in the same area, the staff manning the bar and food again had to be dragged from their station.

Rooms were nice and have been redecorated but I agree that some fixtures and fitting could be better but for me this adds to the charm.

I still think it's a very good place to stay but something is missing, alas this seems to be the case for the area with the introduction of multi-nationals taking over and the move to holiday camps.

But the beauty and friendliness is still there, just need to look a little harder than before....

Stayed: July 2014, travelled with family
2  Thank RP1Leicester
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Th0mas_Mueller, General Manager at Meritus Pelangi Beach Resort & Spa, Langkawi, responded to this reviewResponded 28 August 2014

Dear RP1Leicester
Thank you for this review. I apologize on behalf of our resort, should we have not fully met your expectations. Your comments help us to improve where we must.
Again, my sincere apologies!
Thomas

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Reviewed 23 August 2014

We have just returned from the mesmerising Langkawi islands and we were at the Meritus Pelangi for 5 wonderful days.

The resort is situated on a beautiful stretch of white beach with fabulous views of the sea and islands. The resort itself is built in the style of traditional Malay huts, beautifully crafted and a lovely cultured feel to it. The staff are friendly and helpful, with frequent buggy rides easily available to and from our chalet, a decent (though expensive) restaurant, multiple pools and altogether a scenic and peaceful get away. The resort itself is also situated well in Langkawi although taxis are the best mode of transport, though generally cheap and easy :)

I'd love to return soon!

  • Stayed: August 2014, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
5  Thank khadija p
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Th0mas_Mueller, General Manager at Meritus Pelangi Beach Resort & Spa, Langkawi, responded to this reviewResponded 25 August 2014

Dear khadija p
I am looking forward to have you here with us again! Thanks for your remarks and suggestions.
Cheers!
Thomas

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Reviewed 23 August 2014 via mobile

Had a 3 night stay in Meritus Pelangi and had booked in 7 beach facing rooms. Superb service and a fantastic resort. Kids loved it. Beach was awesome.
Loved CbA. Only thing that could have been improved was included some more selection of Indian food.



Stayed: August 2014, travelled as a couple
2  Thank shekharbhardwaj
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Th0mas_Mueller, General Manager at Meritus Pelangi Beach Resort & Spa, Langkawi, responded to this reviewResponded 25 August 2014

Dear shekharbhardwaj
Thanks for your kind remarks and I am glad you, your family and friends had a good time here.
Our Chef is working on some more Indian dishes (mainly Vegetarian).
Again, my sincere thanks for your comments.
T

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Reviewed 23 August 2014

We had a wonderful time at the resort. The rooms are built as Malay village and are spacious and very comfortable, with a choice of different views. That being Ocean, Lake, Pool or Gardens.The meals were good, but I have had a better range of food at the buffet. At the spa we had massages and the were very good and so relaxing. All the Staff, the check-in, concierge, dining, house keeping and spa were so friendly, helpful and went above the call of duty. They made our stay there all the more memorable. I can only highly recommend anyone stays here.

Room Tip: The rooms are built as Malay village and are spacious and very comfortable, with a choice of differe...
  • Stayed: August 2014, travelled as a couple
    • Value
    • Cleanliness
    • Service
4  Thank BrianPatterson3305
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Th0mas_Mueller, General Manager at Meritus Pelangi Beach Resort & Spa, Langkawi, responded to this reviewResponded 25 August 2014

Dear BrianPatterson3305
thank you for this review and your comments. I am glad to hear that you thoroughly enjoyed your stay. Hopefully you'll be back to see us!
T

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Reviewed 21 August 2014

We have just spent 8 days at the Meritus and enjoyed every moment.The location is ideal on a superb beach with access to a host of activities- if you wish. Otherwise just relax and be catered for. The popularity of the resort with diverse cultures leads to a busy breakfast time but the staff attend you quickly and locate you at a table and the buffet which follows has a wide selection to suit all tastes. The facilities are excellent - the fitness centre with a view over the beach is very good. The pools are delightful. The childrens area is a magnet for the kids and keeps them well away from the Cascade Pool where one can delight in a well setup area with a great "swim up " bar that serves fantastic cocktails. The Spice Bar or the Cba restaurants provide excellent in house dining and the staff in the Spice Bar in particular were highly attentive, competant and delightfully friendly. Having a martini on the beach after dinner at Cba listening to music was a sheer delight. If you wish the restaurant strip in town is a very short walk away and caters for all tastes at very low prices. Would we return for a holiday?-- in a heartbeat!! Sunset cruises, eco-tourism,water sports are all there for your options to enjoy should you wish.

  • Stayed: August 2014, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
7  Thank Crownie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Th0mas_Mueller, General Manager at Meritus Pelangi Beach Resort & Spa, Langkawi, responded to this reviewResponded 25 August 2014

Dear Crownie
I am so glad you had a fabulous time here with us - thank you for your kind comments. I'll let the staff in the Spice Market know that you liked being taken care of by them.
Again, my sincere appreciation. Hope you'll be back soon.
Thomas

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Reviewed 19 August 2014 via mobile

We stayed here for 4 days with our 4 year old. She had a complete blast at the pool area which is a great attraction for kids! Apart from that the location of the hotel is good, quiet within the hotel but still very close to the main beach if you want to hang out at some beach shacks.
We additionally really enjoyed listening to the artistes who sang some great international songs evening onwards. Very relaxing! Would also like to mention Reezu who helped nurse my twisted ankle! She was very kind!
All in all a great stay!

Stayed: August 2014, travelled with family
4  Thank NikitaGB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Th0mas_Mueller, General Manager at Meritus Pelangi Beach Resort & Spa, Langkawi, responded to this reviewResponded 21 August 2014

Dear NikitaGB
Great!!! Thanks for this review and I am happy to learn that everything here was good and you enjoyed your stay with us.
Please come back soon!
T

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Additional Information about Meritus Pelangi Beach Resort & Spa, Langkawi

Address: Pantai Cenang, Langkawi 07000, Malaysia
Region: Malaysia > Kedah > Langkawi District > Langkawi > Pantai Cenang
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #2 of 16 Hotels in Pantai Cenang
Price Range: £109 - £250 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Meritus Pelangi Beach Resort & Spa, Langkawi 5*
Number of rooms: 355
Official Description (provided by the hotel):
Designed in the style of a traditional Malay village, Meritus Pelangi's 355 guestrooms and suites are housed in wooden chalets that are spread across 35 acres of lush landscaped gardens along a stretch of white sandy shores. Be ushered into a world of ethnic charm and tropical tranquility at this award-winning resort! ... more   less 
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Also Known As:
Meritus Pelangi Beach Resort And Spa, Langkawi
Meritus Pelangi Beach Resort & Spa, Langkawi Hotel Pantai Cenang
Meritus Pelangi Beach Langkawi
Meritus Pelangi Beach Resort Langkawi
Pelangi Beach Resort Langkawi
Meritus Pelangi Beach Resort & Spa, Langkawi Pantai Cenang

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