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“Casa del Mar - our favourite place in the world to relax and unwind.”

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Casa del Mar, Langkawi
Ranked #1 of 16 Hotels in Pantai Cenang
Certificate of Excellence
Adelaide, Australia
Level Contributor
104 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 108 helpful votes
“Casa del Mar - our favourite place in the world to relax and unwind.”
Reviewed 18 September 2013 via mobile

This is our second visit to CdM and it will most definitely not be out last.

CdM has a special quality that is intangible and you won't find it anywhere else. It's the small personalised touches that you rarely find elsewhere - the calling you by name, remembering what coffee you have each morning, your favourite drink....these small details make your stay unforgettable.

Tom, the GM, continues to do a remarkable job in selecting fantastic staff throughout the hotel all of whom do their utmost to make you feel at home. The staff should be commended for the amazing job that they all do.

We stayed for one week in a beachfront room as we usually do - fantastic from start to finish.

Regrettably the weather was a little average however we still had a wonderful time - the F & B staff are fantastic (Bobby, Jack, Azaha, Anizan, Najihah and many others I've missed) - and will go out of their way to make sure you're enjoying yourself.

We absolutely love it here and can't wait until we return next year.

  • Stayed September 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank RafKim
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TomBlachere, General Manager at Casa del Mar, Langkawi, responded to this review, 18 September 2013
Dear Guests


I am delighted to read you have enjoyed your holidays on our beautiful island and that you will be returning to us very soon.
Trust all your comments and words of encouragement will be shared with the rest of us.

My team and I look forward the chance to welcoming you back to your Home by the Sea!

Warm regards from all of us!
Tom Blachere
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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2,314 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (422)
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English first
Level Contributor
27 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 17 September 2013

Case del Mar are on to a pretty sweet thing here, but I think that is shown with its status not only on Tripadvisor but also with its other professional reviews. I do however want to make a few things clear and prepare the traveler to Lankawi to a few honest truths. Firstly my advice would be to stay at CdM, it is a 5 / 4.8 * hotel on an island surrounded by other hotels either offering the same or similar service for an overinflated price or their just not that nice. CdM seems to have it just about right in my view, we have just left the island having spent a four day stretch of honeymoon with Casa del Mar looking after us. We splashed out and went for the best room or rather suite called Bakau (all the rooms have names like this). It was incredibly spacious and had all that we wanted, a negative was that there was no direct access to the pool and beach area and therefore had to walk through reception, not really a hassle at all but the slightly cheeper rooms did have direct access so think about that before booking?! As for facilities and activities the hotel has all that you'd expect and want and it appeared to be a great hotel for all ages (there were a few young children around but did not feel like a play school). In my view great for all sorts of holiday and whatever part of the world you're from as there was a very nice eclectic mix. The restaurant was one of the best bits, tables dotted around the beach and you ate great food while the sea lapped a few meters in front of you. What stood out most to us however were the staff, all bar none were incredibly attentive friendly and had just the right balance of wanting to chat to you but not being intrusive!
I do however want to mention a couple of negatives so you have the big picture, they seem picky or petty but I don't think I'd be being fair if I didn't
mention them, Casa del Mar is a 5* hotel but there are very small things that are a bit 'tired' it may have just been our room but the bathroom area just needed a little bit of servicing with the taps coming off the wall in the shower for instance. This did not effect our stay at all but if you are the type of person used to 5*+ then maybe the Four Seasons would be more for your liking at something like double the price! The other issue I had and something that CdM could do very little about was that of the ocean traffic or rather water-sports on the ocean directly outside the hotel. This is from all around and not the hotels own equipment, it was at times like 08.30 on the M25 and I certainly wouldn't describe lying on the beach as a tranquil paradise at certain parts of the day but please don't let these things put you off, the best hotel we've stayed at this holiday and we've been in 7 so far!
N.B - having spoken to locals Langkawi is getting more touristy by the month with 5 new hotels built in the past 6 months... Although still beautiful please don't expect to find yourself on a deserted tropical island, those times, sadly are gone!

Stayed September 2013, travelled as a couple
Helpful?
1 Thank Something funn y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TomBlachere, General Manager at Casa del Mar, Langkawi, responded to this review, 18 September 2013
Dear Guests,


Thank you for spending the time to write this long review. It will certainly be shared with the team. We are delighted you loved it and appreciate your constructive comments. My sincere apologies for the shower it is certainly not reflecting our standard. We are currently taking advantage of this lower season to review all our rooms and improve them by changing the sliding doors. More is coming by beginning of October...!

Again the team and I are pleased to see you had an enjoyable stay with us and we loved having you here. We hope you had a safe trip back home and look forward to welcoming you again in the future.

Warm regards from all of us.
Tom Blachere
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
California
Level Contributor
15 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 16 September 2013

I can't speak highly enough of this hotel. Tom and his staff manage to combine top notch service with a friendly welcome and their attention to details is beyond compare. The property is wonderful, the food the best I've had anywhere in a long time and happy hour around the outside bar a lot of fun.

While on Langkawi we visited three other hotels we had considered (The Datai, The Andaman, Tanjung Rhu) but had rejected due to ongoing construction. And weren't we pleased we ended up at Casa Del Mar - they were like mausoleums and while they all had some good features I can't imagine they would be better than CDM.

Go there folks, you won't regret it.

Room Tip: We had the least expensive room and can't imagine how one could be better.
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  • Stayed September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Sweetsu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TomBlachere, General Manager at Casa del Mar, Langkawi, responded to this review, 18 September 2013
Dear Guests,



I hope this finds you well and that you had a safe and relaxing trip back home.
I cannot thank you enough for the wonderful review you have just written and for choosing to visit coming all the way from the other side of the globe!


I am delighted to read you have enjoyed your holidays on our beautiful island.
Trust all your comments and words of encouragement will be shared with the rest of us.

Warm regards from the team and I.

Tom Blachere
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Kuala Lumpur, Malaysia
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 14 September 2013

This hotel rightfully deserves the No.1 ranking for hotels in Malaysia. I have been in Malaysia (on and off) since 2000 and Casa del Mar is by some margin the best place I have stayed. There is real attention to detail and the staff are excellent. The rooms are spotlessly clean with great facilities. We went for our 25th wedding anniversary and my wife was given flowers at breakfast and the dinner on the beach. I would say that it is not a place to bring children, but if your want a romantic break with your other half this hotel is absolutely perfect.

  • Stayed September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Tony C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TomBlachere, General Manager at Casa del Mar, Langkawi, responded to this review, 18 September 2013
Dear Tony,


Thank you for sharing your impressions on our page and giving us such I am delighted to read you had a great time with us. Trust all your comments and words of encouragement will be shared with the rest of us.

We hope to have the opportunity to welcome you again one day soon!


Warm regards from all of us

Tom Blachere
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sydney
Level Contributor
144 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
Reviewed 13 September 2013

Everything described here is true. The location and staff are great. From the moment you walk in it is very friendly and clean. There is evidence of a real attention to detail in the rooms, which are very generous in size (room for a lounge) and all seem to have great beach views (we're on the bottom floor with the pool then the beach at the door). Nice fresh spray with beach towels, essential oil burner, fresh fruit and thongs by the bed. The breakfast is generous and has an extensive selection of cooked meals. Great tasting with unique combos of flavours to kick in something different. The coffee was excellent including latte! We had torrential rain on our first night and the area outside our room adjoining the pool flooded to ankle depth. Whilst this was cleared within a couple of hours, we did have a resulting flush issue with the toilet. Apparently it isn't an uncommon experience when external systems reach capacity behind the resort in times of heavy rainfall.

  • Stayed September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Maurice C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TomBlachere, General Manager at Casa del Mar, Langkawi, responded to this review, 18 September 2013
Dear Maurice,

Thanks for staying with us and it was lovely to read that you enjoyed your stay with us.
I hope that we will be able to look after you again some time soon when you come back to see us on our beautiful island!

Warmest regards from the entire team.

Tom Blachere
General manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sydney
Level Contributor
144 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
Reviewed 13 September 2013

Everything described here is true. The location and staff are great. From the moment you walk in it is very friendly and clean. There is evidence of a real attention to detail in the rooms, which are very generous in size (room for a lounge) and all seem to have great beach views (we're on the bottom floor with the pool then the beach at the door). Nice fresh spray with beach towels, essential oil burner, fresh fruit and thongs by the bed.
The breakfast is generous and has an extensive selection of cooked meals. Great tasting with unique combos of flavours to kick in something different. The coffee was excellent including latte!
We had torrential rain on our first night and the area outside our room adjoining the pool flooded to ankle depth. Whilst this was cleared within a couple of hours, we did have a resulting flush issue with the toilet. Apparently it isn't an uncommon experience when external systems reach capacity behind the resort in times of heavy rainfall.

Room Tip: All rooms appear good to us..
See more room tips
  • Stayed September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Maurice C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TomBlachere, General Manager at Casa del Mar, Langkawi, responded to this review, 18 September 2013
Dear Maurice,

Thanks for staying with us and it was lovely to read that you enjoyed your stay with us.
I hope that we will be able to look after you again some time soon when you come back to see us on our beautiful island!

Warmest regards from the entire team.

Tom Blachere
General manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Pease Pottage
Level Contributor
202 reviews
87 hotel reviews
common_n_hotel_reviews_1bd8 160 helpful votes
Reviewed 12 September 2013

We had a brief 2 night stay at Casa Del Mar and would highly recommend this hotel. It is not a 5 star resort with 5 star facilities but what is 5 star is the service and the quality of the food. We ate in the hotel both nights of our stay and had dinner on the beach - we were made to feel very special and food quality and menu was amazing. If you don't stay we would recommend a taxi journey for dinner here (suggest you make a reservation and request a tale on the beach).

Unfortunately due to a mix up on our reservation we were not provided the room we had requested / expected. Due to the hotel being full our options to resolve this were limited. Tom (the general manager) was excellent and did everything he could to ensure we were happy and helped us to re-locate to another hotel and provided his recommendations. We travel a lot and this level of service is rare and we cannot praise this enough - thank you so much Tom.

The room was well appointed and had lots of nice personal touches - clay pots for shower gel, shampoo etc all of which smelt gorgeous, jars of cookies & monkey nuts, aromatherapy face cooling spritz. The bed was excellent quality and really comfy. Turn down service was lovely with nice little extras we haven't seen in other hotels. Each room has a small courtyard with a view of the sea and either faces the pool or directly onto the beach.

Spa was nice and treatments were good value. The lady we saw there on two occasions was sunshine personified and made you feel happier within 5 minutes!

Food as mentioned was top quality. Breakfast was a great variety with lots of homemade options and hot food made to order.

Beach is nice and activities are available - beautiful sunsets.

The most outstanding point of this hotel was the service from ALL staff - this cannot be faulted. They all seem to be part of the Casa Del Mar 'family' and really happy to be there which results in a good feeling around the hotel.

  • Stayed August 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MarkPP
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TomBlachere, General Manager at Casa del Mar, Langkawi, responded to this review, 18 September 2013
Dear Mark,

What a lovely review you have written! Thanks to both of you indeed. I hope you enjoyed the rest of your stay on the island and we are all delighted you have enjoyed the few days you had at Casa.

Again the most important for us was to make sure you had the honeymoon and holidays you dreamed of...it is a great satisfaction to read our contribution was part of it.

With warm regards from all of us.

Tom Blachere
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Casa del Mar, Langkawi

Property: Casa del Mar, Langkawi
Address: Jalan Pantai Cenang, Mukim Kedawang, Pantai Cenang, Langkawi 07000, Malaysia
Phone Number:
Region: Malaysia > Kedah > Langkawi District > Langkawi > Pantai Cenang
Amenities:
Bar / Lounge Beach Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 16 Hotels in Pantai Cenang
Price Range (Based on Average Rates): £££
Hotel Class:4 star — Casa del Mar, Langkawi 4*
Number of rooms: 34
Official Description (provided by the hotel):
The heart of Casa del Mar's (Spanish for ‘Home by the sea’) philosophy is to create unique experiences around individual guests, providing them with a tranquil hideaway. Offering sea view accommodation, innovative dining options and Spa facilities, the 34-room Casa del Mar is the perfect oasis for couples looking for a private and peaceful retreat. From its Mediterranean architecture to its cosy and aesthetically pleasing interior, Casa del Mar is a ‘highly individualised property’. At Casa del Mar, one can indulge in the personalised yet unobtrusive service designed specially to pamper the individual. Guests will be in for a real gastronomic experience with La Sal Restaurant where innovative & yet soul satisfying Mediterranean cuisine, seafood BBQ and Asian samplers will be served. Guests can choose to sit inside the restaurant, with interiors recreated to the splendour of a Californian winery or dine al fresco at the poolside or beachside. Casa del Mar offers one the tranquility of a private holiday home by day and subtle gaiety by night through entertainment and dining options. All traditional hospitality practices will be challenged such that every aspect of the property is in harmony with the objective of creating experiences around individuals. Please note that we specialise in couples and adults and do not offer cots or extra beds in guest rooms. Location: Located at the legendary island of Langkawi, northwest of Peninsula Malaysia, Casa del Mar sits along the island’s Pantai Cenang beach, which is a 10-minute ride from the Langkawi airport and within close proximity to Kuah town, the most popular entertainment area in Langkawi with a wide selection of restaurants and bars. ... more   less 
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Also Known As:
Casa Del Mar Langkawi Hotel Pantai Cenang
Casa Del Mar Hotel Langkawi
Langkawi Casa Del Mar
Casa Del Mar, Langkawi Pantai Cenang

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