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Casa del Mar, Langkawi
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Reviewed 19 February 2014

Stayed at Casa del Mar over the Lunar New Year holiday at the end of January, and had a wonderful 5 days. There is nothing I can think of that we would have asked them to improve on.

We arrived on my husband's birthday and were welcomed with a glass of celebratory champagne and some chocolates, which was a lovely touch. The check-in process went smoothly, and we instantly relaxed due to the warm greetings by the staff at reception. We were given a quick tour of the hotel facilities such as the pool and the restaurant areas before being shown to our rooms, and then when we arrived in the rooms we were given a comprehensive guide to all the amenities in the room (ipod dock, dvd player, hairdryer etc). The room itself was very clean, light and airy, and we had a balcony overlooking the bar area, but with a sea view. The bed was enormous, and extremely comfortable.

We went straight down to the wonderfully clean beach to claim a couple of loungers, and after five minutes someone came over with ice water for us; a short while later some fruit arrived. If you want to stay in the shade while enjoying your time on the beach, the sun-umbrellas are HUGE and so there is no trouble with having to keep moving the chairs. The pool is right next to the beach, and this is really great - it was surprisingly quiet during the time that we were there, and so it was possible to get some laps in (a good length for doing some exercise, unlike many hotel pools). I didn't visit the gym, but my husband went a couple of times, and he said that the facilities were good.

Every evening we visited the bar at around 6.30pm and had a drink or two, often coming back after dinner for a couple more. I have seen people complaining in other reviews about the price compared to other places along the beach, but to be honest I can't see how they can even try to compare. The prices are low compared to Singapore or the UK, and the cocktails are excellent - I particularly recommend the Tom Yam martinis! The wine list is very good, and again, not expensive. Places further down the beach may be cheaper, but you are limited to beer and a single house red or white if you are lucky, and the atmosphere in the bar is much more appealing. Also is a marvellous place to watch the sun go down (as was the balcony in the room!).

We ate at the restaurant three times for dinner, which we would never usually consider doing as we love to explore - but the food was so good we kept coming back. Every day there were two specials - a meat or a seafood option, and everything we chose was good. The service was efficient, and although the staff were very busy (a lot of the other restaurants in the area shut over Lunar New Year) we weren't kept waiting long for anything. We ate on the beach itself, and there was no issue with sandflies as can often be the case on a beach in the evening, which was great.

I had booked the Castaway picnic as a surprise for my husband, and the staff did a good job of helping me to keep it a surprise for him. We had a wonderful time, it was very romantic! The boat left at around 11am and we travelled for around 40 minutes, including a brief stop to look at Pregnant Maiden Island. When we arrived at the island we went for a 10 minute walk while our tent was put up and the picnic unloaded, and then we were left for a couple of hours to eat our picnic, swim, and explore the beach - paradise! Would definitely recommend this trip. We also did the evening walk on the day that we arrived, and saw langurs, flying lemurs, bats, and geckos, as well as a couple of hornbills - this was another excellent trip (we were surprised by just how good it was).

One of the highlights of the hotel has got to be the breakfasts. There is a buffet with cheese, meats, fruit, cereal, bread etc., and then you can also select from a cooked menu, with things like eggs benedict and more traditional choices like roti canai. Delicious. There was also a good coffee selection, so you could choose between cappuccino, latte, mocha, rather than just the standard filter coffee (although this is also available!). There was also sparkling wine available on one morning to make bucks fizz!

I could go on for a lot longer, we were so impressed with this hotel, but I will stop now. To summarise, the staff were so welcoming and friendly (particular thanks to Elynne and Aiman (I hope I have got their names correct!)), and everything was so perfect, there is no question at all that we will be back - as regularly as possible. Thank you very much to all.

  • Stayed: January 2014, travelled as a couple
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5  Thank Angie_BLondon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TomBlachere, General Manager at Casa del Mar, Langkawi, responded to this reviewResponded 20 February 2014

Dear Angie,

Thank you for spending the time to write a long review that I share the kind comments with the rest of the team and in particular Elyn and Aiman.

We are all delighted you loved it and we look forward to welcoming you again in the future.

With warm regards

Tom Blachere
General Manager

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Reviewed 15 February 2014

Stayed for five nights at the start of our trip to Malaysia. Our room was beautifully clean with a really comfortable bed. Hotel provide really nice toiletries. Enjoyed the cookies, peanuts and fruit which were refreshed daily. Really comfortable sun beds and the little touches like fruit skewers and jugs of iced water were really lovely. Evening drinks with friends in our 'private garden' whilst watching the sunset an experience not to be missed. We enjoyed the breakfasts, on one morning there was even vodka and tomato juice so we could make bloody mary's! We had two evening meals included in our package, the food was really good with fantastic presentation. On the other evenings we went to local eating places on the beach and along the street, food was really reasonably priced and good. Drink prices at bars on the beach were cheap (about £1 for a beer) although many places do not serve alcohol! The beach was really beautiful with some of the softest sand we have ever experienced. Only slight drawback was checkout which was quite laborious as our bill was incorrect and took a while to be rectified. Also slightly aggrieved that we were transferring to the Danna hotel after our stay at the Casa and although our package included return transfer to the airport Casa del Mar would not agree to provide a free transfer to the Danna instead of the airport (we were a party of six and the hotel had only had to provide one taxi for all of us and would have had to provide three taxis had we all arrived separately), this seemed a little petty considering the price we had paid for our stay.

  • Stayed: January 2014, travelled with friends
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2  Thank moonbather
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TomBlachere, General Manager at Casa del Mar, Langkawi, responded to this reviewResponded 20 February 2014

Dear Guests,


Thank you for taking the time to fill in our guest comment form. We do appreciate the feedback and understand that it is made constructively.

I very much regret and apologize for the inconvenience you experienced upon check out and sincerely hope that this rather isolated incident did not mar your overall opinion of the hotel. Your overall comment seemed to indicate that you had otherwise enjoyed your time at Casa del Mar.

Hope you had a safe return home and that we may welcome you again to Langkawi one day.

Best wishes and regards
Tom Blachere
General Manager

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Reviewed 9 February 2014

My husband and I stayed at Casa Del Mar last week. We loved the neighborhood it felt very secluded and had a upscale feel to it. The sunset views were unbelievable and the pool area very comfortable. We both enjoyed the stay. The staff was very accommodating and polite and we were upgraded upon arrival although you could tell the hotel was in the swing of busy season. The room was very large and we had our own patio area where we could watch the sun go down each evening. Can't wait to return!

  • Stayed: February 2014, travelled as a couple
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5  Thank MariaKachin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TomBlachere, General Manager at Casa del Mar, Langkawi, responded to this reviewResponded 12 February 2014

Dear Maria,

We would be delighted to welcome you back in your next visit to Langkawi, we have really enjoyed having you with us and would like to thank you for your very kind review.
The team will be happy to read your comments and I'm sure it will encourage all of us to do better.

Please anything you may need let us know and meanwhile receive our gratitude and warmest regards.
Tom Blachere
General Manager

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Reviewed 6 February 2014

With all these sweet attentions and the beautiful surroundings what else would you want? Nice beach, good deck chairs... I even got al small gift for my birthday. And .... best breakfast ever. Thank you for the nice stay!

  • Stayed: January 2014, travelled as a couple
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4  Thank Bianca921
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TomBlachere, General Manager at Casa del Mar, Langkawi, responded to this reviewResponded 12 February 2014

Dear Bianca,

I am very glad to hear you have enjoyed your holidays on our beautiful island and surely hope we will have the chance to welcoming you back here sometime soon.
My team and I look forward to welcoming you back to Casa del Mar very soon

Warm regards from all of us

Tom Blachere
General Manager

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Reviewed 6 February 2014 via mobile

I have a short attention span so I'll keep this short and sweet .....

Casa Del Mar is a fabulous hotel, the staff are incredibly attentive, the beaches are stunning and the food truly scrumptious!!

You will thoroughly enjoy your Langkawi experience by choosing to stay at Casa Del Mar

Stayed: January 2014, travelled as a couple
1  Thank CharlyFullam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TomBlachere, General Manager at Casa del Mar, Langkawi, responded to this reviewResponded 12 February 2014

Dear Charly,

Thank you for your great and touching review!
Hope you had a safe trip back home.
Wishing you plenty of love.

Warm regards from all of us

Tom Blachere
General Manager

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