After seeing their website, we were expecting something a lot better than we found.
Some of the rooms we saw were dark, small and looked out onto brick walls. Our room looked out onto the street at the rear (in all fairness we didn't book a sea view room as reviews said they were noisy from traffic). We were woken regularly in the early morning by the sound of hotel empties being moved around, new bottled gas being delivered to various homes and street repair works! Our view was the rooftop cisterns of the opposite row of houses. The room was not ready on our arrival (an experience shared by others) and when we did eventually enter the room my partner was most distressed as it bore no resemblance whatsoever to the web and brochure pictures shown of a 'normal' room. The room had not been cleaned properly and had an accumulation of dust, the bathroom was extremely dated, the grouting was in parts mouldy, the bath was yellow with age & toilet outlet had disgusting brown staining. However the ceiling fan worked well & we did have patio doors to open.
The breakfasts were fine both cooked and continental, the dinning room staff were all friendly & efficient, the coffee excellent! No faults there.
The evening menu however was something else. Bland, repetitive, self-service, lamb chops were as tough as old boots - an awful long time since that lamb bounced round a field!! So don't bother with half board but eat out at one of the many local restaurants.
Main lift was out of order for over a week (this was the only lift that serviced all 7 floors), the secondary lift (which only went to floor 4 anyway) broke down 2 days before we left which left some of the less able guests unable to access the rooftop bar/restaurant/pool area which was a dreadful shame as the view from the 7th floor bar was magnificent & the best feature of this hotel.
The daytime receptionists were very good and professional (they had to deal with a lot of complaints!)
Certainly not a 4 star hotel. We still love Malta though.
- Official Description (provided by the hotel):
- If you are looking for the perfect base in Malta then you have found it. The Kennedy Nova is a four-star, seafront hotel just a stone's throw away from the crystal blue Mediterranean waters.Situated right in the heart of Malta's busy shopping and seaside district Sliema, Hotel Kennedy Nova offers both comfort and convenience for visitors to the island. ... more less
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- Also Known As:
- Kennedy Nova Il Gzira
- Hotel Kennedy Nova Malta/Il Gzira