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“5* service yet again”
5 of 5 bubbles Review of Lucknam Park

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Lucknam Park
Ranked #1 of 1 Hotels in Colerne
Certificate of Excellence
Cambridgeshire, United Kingdom
2 reviews
“5* service yet again”
5 of 5 bubbles Reviewed 26 July 2014 via mobile

This was our fifth visit to Lucknam Park and yet again we were pampered and waited on hand and foot. Nothing is ever too much trouble for the frankly splendid staff. From the moment you step in through the front door to when you leave you never want for anything. The team at Lucknam aim to give you the best time possible and after five visits they have never disappointed. They are a real credit to this five star hotel and you won't be disappointed.
And then there is the wonderful food. There are two restaurants and the Michelin starred one is really special, and set under a blue sky fresco it is wonderful. Breakfast is also lovely too and certainly worth waking up for.
The spa is excellent with a very nice heated outdoor (small) pool and there is a large indoor pool with a good sized gym which is open till late.
The house itself is set in very peaceful surroundings and we have often gone for a ride as there are stables on site. There are also free bicycles to use and one of them has a children's wagon which our kids love to sit in and be pulled around like the Lord and Lady of the manor.
In summary, if we want to guarantee ourselves an amazing stay then we always choose Lucknam.

Stayed June 2014, travelled with family
Helpful?
Thank KSIJ4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (107)
Date | Rating
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English first
Wiltshire, UK
Level Contributor
97 reviews
77 hotel reviews
common_n_hotel_reviews_1bd8 110 helpful votes
5 of 5 bubbles Reviewed 26 July 2014

I've been to Lucknam before on spa days but recently decided to book the one night spa escape as a treat. The hotel is a real gem set in peaceful surroundings and with great food and spa (including a hotel pool you can actually swim in). It also has a cookery school, equestrian centre and wellness facility (yoga etc.) so lots to do if you're so inclined.

Our room was ready on arrival which was pre the allotted check-in time and there was no hesitation in checking us in. We stayed in Hydrangea overlooking the courtyard. The room was great, not huge but with fantastic beds and linen and a non-hotel feel as though you've pitched up at a friend's country house for the weekend. Welcome chocolates were swiftly delivered and they organised a tea tray for us, free of charge. A nice touch as there is no tea and coffee in the rooms.

We headed over to the Brasserie for lunch and I must say, by then it was late in the lunch service and the whole place was a bit of a mess with tables left uncleared and lots of small children making a din. Not the best start to our relaxing spa stay. The food was great, as always, but the service was slow and whilst there were plenty of staff working, it was as though their attention was elsewhere and they couldn't see the mess for themselves. We left as quickly as we could and changed into our robes ready for our spa treatments. It was a warm sunny day so we were able to relax outside and dip in and out of the main pool and hydrotherapy pool to cool off. Children are only allowed to use the pool at certain times and that rule did seem to be enforced. Our treatments were sublime, and it's those that keep me returning. I've not had better, more professional treatments anywhere in the world. Do try the herbal back therapy - it is a bit special!

Dinner in the Brasserie that evening was much better and we had a fabulous meal which was part of our package. The food is really excellent but I was a bit disappointed that we couldn't eat in our robes after 6pm. It is a spa restaurant after all but I can understand that other diners might not like it. If you're on a spa stay though, you don't really want to change out of a swimsuit, have dinner and then change back again if you are intending to make use of the spa facilities which remain open until 10pm. My advice is to book a late dinner so that you can use the facilities for as long as possible before changing.

We had a great night's sleep and then had a lovely breakfast in The Park restaurant. After a walk around the grounds and a look at the mares and foals we decided to spend the afternoon with magazines in the library before enjoying a magnificent afternoon tea in the drawing room, rounding off our overnight stay nicely.

I will definitely return but in the past I've visited in winter during the week and there have never been any small children about. If you're keen to avoid them, think carefully about weekends and school holidays as the hotel does cater to families and that is slightly at odds with a relaxing spa escape if that's what you've booked. There is no doubting the facilities, the dining and the service are second to none though and we definitely did not want to leave!

  • Stayed July 2014, travelled with family
    • Value
    • Cleanliness
    • Service
Helpful?
Thank Mac7471
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chippenham, United Kingdom
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 bubbles Reviewed 21 July 2014

Everyone should come here at least once, just for the sheer pampering and excellent ambiance! Cannot fault anything about it. We were treaded like Royalty. Not cheap, but you would not want it to be...If that makes sense! The perfect way to make your loved one feel that little bit special.

  • Stayed June 2014, travelled as a couple
    • Value
    • Service
Helpful?
1 Thank Ian J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 bubbles Reviewed 16 July 2014 via mobile

Booked as a birthday treat for my fiancée, we had an amazing day at this luxurious spa! From the moment we arrived we were extremely well looked after. Everyone greeted us by name and went above and beyond to make sure we had a great day. Breakfast and lunch in the brasserie were delicious & extremely generous portions! The treatments were very relaxing and the dry floating & sunlight therapies very unique and well recommended! The pool area and thermal rooms were all great too! We particularly liked the outdoor hydro therapy pool and salt water plunge pool! We did not want to leave & can't wait to come back. We would highly recommend Lucknam Park Spa to anyone looking for a romantic & luxurious spa day! Thank you!

  • Stayed July 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Tom D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Paso Robles, California
Level Contributor
34 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 bubbles Reviewed 13 July 2014

Not only are the grounds wonderful, the staff excellent and the spa marvelous but I had the best thing I've ever eaten while staying here. This fulfilled my dream of staying in a manor home, pre dinner drinks in the drawing room followed by an amazing dinner. Everyone was so helpful!

  • Stayed October 2013, travelled as a couple
    • Location
    • Sleep Quality
    • Service
Helpful?
1 Thank Scoti_nic
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Haifa, Hefa, Israel
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed 7 July 2014

My wife and I asked Katey Hartwell to book us a romantic getaway in the English countryside and she choose to book us a few nights at Lucknam Park. I can not say enough about this hotel and spa. The service was extraordinary, the food exquisite, the spa world class, the massage the best I ever had, the rooms aristocratic, the grounds royal, I was just blown away. I especially liked the option of having afternoon tea as a picnic on their beautiful lawns. This place is 5 stars all around.

  • Stayed July 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Joe Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
14 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 bubbles Reviewed 6 July 2014

We have stayed at Lucknam Park on a number of occasions and it always is wonderful. This is like would a truly English hotel would be like. The courteous and warm welcome is always the same, and the overall standard of the hotel is fantastic. As we arrived set the standard for the rest of our stay. As you will have seen in other reviews there really is very little to fault at Lucknam Park. The rooms are lovely; we have stayed in the main house and also the stable block. The staff are always attentive professional and efficient, true 5 star service.

The spa and pool is good, but can get a little noisy when children are around. The treatments overall are also good. The gardens are lovely and well worth a daily walk.

The Park Hotel restaurant is amazing, you are unlikely to get better!

  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank PaulandSarah6364
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Lucknam Park

Property: Lucknam Park
Address: Studs Farm Lucknam Park, Colerne SN14 8AZ, England
Region: United Kingdom > England > Wiltshire > Colerne
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 1 Hotels in Colerne
Price Range (Based on Average Rates): ££££
Hotel Class:5 star — Lucknam Park 5*
Number of rooms: 42
Reservation Options:
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Also Known As:
Lucknam Park Hotel Colerne
Lucknam Park Chippenham
Lucknam Park Hotel Chippenham
Lucknam Park Colerne, UK - Wiltshire

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