On arrival plenty of smiley happy faces and the welcome you would expect of a Best Western Plus hotel but thats where the plus ended, dreadfully short on staff, when organising a conference timing is crucial and the lack of staff meant that lunch was late, water didnt get refreshed and an all round a dissapointing event........ the building does need a total refresh from its 70s appearance. Dinner was fine but the wait was numbing and the lack of staff yet again was why. Little details like no ink in the business centre printer summed the place up. The car park was not monitored and 15 minutes before our conference started a delivery van blocked the entrance and no one was available to sort it...........get some staff please !!
- Official Description (provided by the hotel):
- Superb 4 Star Hotel, situated at the very Heart of England in the beautiful village of Meriden.Ideally located for The National Exhibition Centre, Birmingham, Coventry, Warwick and Stratford. We are excited to announce that our new Marco Pierre White Steakhouse, Bar & Grill is now open; and this stunning restaurant offers affordable glamour and a delicious menu of fresh seasonal produce. ... more less
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- Also Known As:
- Manor Hotel Coventry