We booked the Strawberry Bank Hotel as we were visiting for a friend’s 40th surprise birthday. On arrival the receptionist was nice and accommodating. The room was nice enough, however the cleanliness was poor, spider webs in every corner and a little dated. However the room was large enough and laid out well. The bathroom was fine and the shower was mega powerful, which was great! We were told on arrival that the bar would be open from 1830 -0100, as a group we decided to head back early from our venue so we could all have a quiet drink in the hotel and catch up. This was not possible due to the rude porter refusing to open the bar at 2300. Only to sit behind reception on his computer. Very poor service. All 14 guests felt this was unacceptable! A real shame as we could have stayed at the other venue longer. Don’t advertise the bar if you are not going to open it. The breakfast was ok, nothing special. We were told to by the waitress in the morning to sit wherever as she never arranged tables for us? We were not expecting to all sit together so no reason to be rude. Would unfortunately not recommend the hotel or stay again, which is a shame as we will thought the town was lovely. We will seek an alternative! I must say the hotel was set in a great location and with a much required update could have potential...
- Official Description (provided by the hotel):
- Welcome to The Strawberry Bank a modern styled drinking and eating destination in Meriden. With our stunning surroundings, relaxed decor and friendly team, we invite you to enjoy the newly refurbished interior with a leisurely drink from our extensive selection in the pub or dine from our range of classic meals in the Restaurant. We also boast an exclusive function room that can be tailored for Weddings, Conferences and other Events to suit your individual needs as well as, 55 bedrooms in The Strawberry Bank Hotel. ... more less
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