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“Modern comfortable hotel” 4 of 5 bubbles
Review of Himley Country Hotel

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Himley Country Hotel
Ranked #2 of 2 Hotels in Himley
Manchester
Level Contributor
39 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
“Modern comfortable hotel”
4 of 5 bubbles Reviewed 8 January 2013

Modern comfortable hotel, even though the building is based on the old school. I had a family room to myself, it had a large double bed & 2 singles. It was clean & well maintained, the TV was a good size. The bath was small but at least I could stand under the shower without having to bend. The staff were very friendly and helpful. Breakfast was excellent, & the evening meal was high quality. The bar is expensive, Wifi is free and available though out the hotel. The corridors were not warm, but my room had electric radiator & air conditioning
Himley is a small village not near the motorway or any major roads in particular. Merry Hill shopping centre and Dudley are not far away. Nothing is within easy walking distance. Plenty of golf courses in the area, so it could be a good base for playing a round or two. Other attraction a short drive away are Cadburys World and a lot of glass manufacturers.
I would definitely stay here again.

  • Stayed January 2013, travelled with friends
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Smartmart1958
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
himley, General Manager at Himley Country Hotel, responded to this review, 11 January 2013
Dear guest,

Thank you for your review.

I am very pleased that you enjoyed your stay with us here at the Best Western Himley Hotel.

II look forwards to seeing you again in the future.

Kind regards
Matt Pullen
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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612 reviews from our community

Traveller rating
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Rating summary
  • Location
    3.5 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (123)
Date | Rating
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  • English first
  • Italian first
  • Any
English first
stourbridge
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 7 January 2013

My son and daughter in law were married at this Hotel on 4 th January 2013. The wedding went without a hitch, many of my family and friends stayed in the hotel as part of the wedding package. Full marks to Hotel and staff. The food was as good as you could get anywhere. The staff were efficient, nothing too much trouble. Special mention to "Kat" for her friendliness and efficiency - she made the stay a special one - particularly for bride and groom

  • Stayed January 2013, travelled with family
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank baggiedsboy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
himley, General Manager at Himley Country Hotel, responded to this review, 11 January 2013
Dear guest,

Thank you for your lovely review.

I will pass on your comments to the team and I am glad that your son, daughter in law and all your guests had a special day.

All the best wishes and happiness to the newlyweds.

We hope to see you in the future.

Kind regards
Matt Pullen
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Chesterfield, United Kingdom
Level Contributor
627 reviews
173 hotel reviews
common_n_hotel_reviews_1bd8 295 helpful votes
3 of 5 bubbles Reviewed 2 January 2013

Stayed overnight with friends as part of a Newmarket Holidays package to see Andre Rieu concert at NEC Birmingham. This Hotel is over an hour away! Clean, but not much else going for it. Friends room key never worked during stay, had to get staff to let them in every time. No meal available in Restaurant as there was a funeral reception on. Ran out of bacon at breakfast. Just a fiasco really.

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  • Stayed December 2012, travelled with friends
    • 2 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank jandlUk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
himley, General Manager at Himley Country Hotel, responded to this review, 6 January 2013
Dear Guest,

Thank you for taking the time to write a review.

I am sorry you did not have an enjoyable experience here at the Best Western Himley Hotel; however the distance between venues unfortunately is not down to the hotel but the coach company you booked with.

As regards to meals we had plenty of space in our bar/lounge area for guests to sit and have something to eat and drink which many of the coach party did do so.
Once again, thank you for bringing your comments to my attention and
hope to see you in the future as there are many attractions around the area for guests to visit.

Kind regards
Matt Pullen
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Leeds, United Kingdom
Level Contributor
60 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
5 of 5 bubbles Reviewed 2 January 2013

We booked with the Groupon Deal that included Dudley Zoo. what a bargin !!!

The hotel staff were lovely and we received a warm welcome. Sunday lunch was nice and the breakfast' s were excellent. We had a large clean room with lot's of clean towels.
I cannot comment on the evening meals as we were not in the hotel at night to try them but everything else was very good for the amount we had paid.

  • Stayed November 2012, travelled with family
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank TheFergussons
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
himley, General Manager at Himley Country Hotel, responded to this review, 6 January 2013
Dear Guest,

thank you for your review.

I am happy that you enjoyed your stay with us and the hotel team were friendly and welcoming.

I look forward to seeing you when you return to the hotel.

Kind regards
Matt Pullen
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Northampton, United Kingdom
Level Contributor
25 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 bubbles Reviewed 2 January 2013

We stayed at the Himley Hotel for 2 night new year package. We had a lovely twin room on the ground floor which was clean and comfortable. The staff were very friendly and helpful. Quick check in. Breakfast was good each day, the only niggle we have and this is the same for most hotels that have these machines - why do the persist with those toast machines that seem to toast only one side of the bread and take forever? Would it not be quicker to have a couple of 4 sliced toasters?
New Years eve meal and disco was very good. The function room looked lovely. Senior management seemed to be conspictuous by its absence (especially at a New Year Gala Dinner which is the hotels main event at this time of year). However, a big thank you to all the staff who were on duty over the period and were constantly working away and smiling.
Another major plus is the hotel is dog friendly.
There are a few areas that could do with some upgrading and money being spent but these had no actual impact on our stay. The bathroom suites are a bit dated and a couple of fence panels could do with being replaced by the entrance.
Enjoyed our stay.

  • Stayed January 2013, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank hollieberry
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
himley, General Manager at Himley Country Hotel, responded to this review, 6 January 2013
Dear Guest,

Thank you for taking the time to write your review on Trip Advisor.

Positive always make the Hotel team feel that they have done a good job,

We hope to see you again very soon

Kind regards
Matt Pullen
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
1 review
5 of 5 bubbles Reviewed 30 December 2012

My partner and I stayed at the Himley Hotel for two nights. All the staff were fantastic and the hotel was incredible value for money. It annoyed me to read some to the poor reviews as totally unjustified about being dated as its not the savoy or trying to be thus, comments like this are stupid and quoted by muppets who obviously think they are royalty. It's about the whole experience and it's the staff who makes a hotel not the flashy bathroom and polished door knobs! The staff made us feel totally welcome and nothing was any trouble. i have stayed in 5 star hotels including the one previously mentioned in the above paragraph above and have never found such a relaxed and friendly approach. The breakfast was individually cooked and not just a buffet which is has been sitting there for hours (like most 5 start hotels). Very impressed! Also have to mention the multitasking of all the staff. In-particular the breakfast staff who even fixed our shower! Take the hotel as it is and don't expect Harrods at your friendly local shop prices! Thanks Best Western!

  • Stayed December 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Dan M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
himley, General Manager at Himley Country Hotel, responded to this review, 6 January 2013
Dear Guest,

Thank you for taking the time to write your review on Trip Advisor, Good Responses always make the Hotel team feel that they have done a good job,

We are looking forward to welcoming you back to the hotel soon

Kind regards
Matt Pullen
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Chester, United Kingdom
Level Contributor
93 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 103 helpful votes
4 of 5 bubbles Reviewed 21 December 2012

Having looked at other reviews I was a little concerned about staying here but when I arrived there was a very pleasant welcome from the staff, quick check-in, rooms were a tiny bit dated but very clean and well appointed. Breakfast is served in a very atmospheric bit of the hotel , obviously the old school. Plenty of choice, very efficient staff , tables quickly cleared so no issues at all. I suppose it needs a little updating overall but step back and consider the price you pay here, I think pound for pound it is fine.
The only issue is the steep entrance to the car park , if you have a low suspension car it will catch on the road, you can even see on the hotel photos the number of gouges on the road. I did actually see a coach grounded there with subsequent damage to the front end.

  • Stayed December 2012, travelled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank stephens89
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
himley, General Manager at Himley Country Hotel, responded to this review, 24 December 2012
Dear guest,

thank you for your reveiw.

I am glad that you enjoyed your stay with us here.

I hope we can accommodate you again in the future.

Kind regards
Matt Pullen
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Himley Country Hotel

Property: Himley Country Hotel
Address: School Road, Himley DY3 4LG, England (Formerly Best Western)
Region: United Kingdom > England > Staffordshire > Himley
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #2 of 2 Hotels in Himley
Price Range (Based on Average Rates): £
Hotel Class:3 star — Himley Country Hotel 3*
Number of rooms: 65
Reservation Options:
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Also Known As:
Himley Country Dudley
Himley Country Hotel Staffordshire

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