Stayed for two nights here. On arrival, staff were very cold, bored, unfriendly, and shocking in how they responded to us when asking for help/assistance etc... Customer service was probably one of the worst I've ever experienced at an hotel. This was mostly with the male staff. The room smelt of vinegar and the shower was bad the bathroom easily flooded.
When we were checking out, the staff (female at this point) were nicer.
Don't normally post negative reviews but I was disappointed with things here. Never going back, and won't recommend it.
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- Also Known As:
- Himley Country Dudley
- Himley Country Hotel Staffordshire