On arrival we were shown to our room we had been travelling quite some time and were hungry. We had booked a meal for 8 clock so just needed a snack. The bar menu in our room stated bar snacks were served till 4 on Saturdays.But when we asked at the bar we were abruptly told that they stopped serving bar food at 3. When we informed the gentleman concerned he didn't want to know and walked away. On returning to our room we unpacked to find 1 coathanger in the wardrobe. The toilet didn't flush and no complimentary toiletries. We went to reception and all the shutters were down and nobody available. Then to add insult to injury we found breakfast was not included and would incur an extra cost. The room was 72pound for 1 night. Was not satisfied. Next morning when we checked out I mentioned the problems we had encountered the previous day.only to be told that there was nothing she could do about it it wasn't her shift.when I asked to see the manager I was told he wasn't available and should phone when I got bacm home.all in all a very unpleasant end to what should have been an enjoyable break. Will not be returning
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- Also Known As:
- Himley House Good Night Inn Hotel Staffordshire