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“Good night's stay”

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Ibis Styles Barnsley hotel
Ranked #1 of 3 Hotels in Dodworth
Essex, England
Level 5 Contributor
29 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
“Good night's stay”
Reviewed 23 December 2013

We stayed overnight here as part of a coach trip. Room was clean & modern, but a bit too hot. Having the radiator right next to the bed didn't help. However, we were able to turn it off, and by the time we came back after our meal it was much more bearable. Another (minor) annoyance - the in-room TV only had a limited number of freeview channels and the hotel guide didn't list them correctly either. There was only a limited amount of storage and hanging space for clothes; however for a one night stay this wasn't much of a problem. Apart from the Toby carvery next door, there's a few local shops down a small road across the way (including a CostCutter & a takeaway).

We had a rather restrictive set dinner menu, which left me with nothing to eat. However, I was able to persuade the staff to serve me up ham and chips, which was much appreciated (just don't expect them to do this every time!). Breakfast was far better, with plenty of hot & cold choices - self service, so no restrictions here!

  • Stayed December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank sahbuk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
EncoreBarnsley, General Manager at Ibis Styles Barnsley hotel, responded to this review, 30 December 2013
Thank you for your review, we are glad you enjoyed your stay.

When staying with us on a coach trip, we do offer a limited menu as agreed with the Coach company, but I happy to hear our staff helped you to ensure you had some dinner.

Hope you will stay again

Regards

Dawne Carter

Manager
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (125)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Portuguese first
  • Spanish first
  • Any
English first
Basingstoke, United Kingdom
Level 2 Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 17 December 2013 via mobile

Avoid room 223 as it has a smell of a sewer coming from the shower, overall the place tries to compete with the premier inns etc, but falls short on so many levels, restaurant lacks atmosphere and has been almost empty over the past 2 weeks, surprised as this the height of the Christmas party season.
Breakfasts are good, but prebook for a discounted rate, also book through an online hotel booking company, if you pay more than £ 40 your paying too much for the night, avoid rooms at side and back as there is a lot of road noise..

Stayed December 2013, travelled on business
Helpful?
Thank mungo712
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
EncoreBarnsley, Manager at Ibis Styles Barnsley hotel, responded to this review, 19 December 2013
Thank you for taking the time to give us your feedback

I am sorry you did not enjoy your stay with us, we do try and ensure all our guests are happy and we are very dissapointed to read your comments.

Thank you for informing me about the shower drain I will ensure this is checked by housekeeping, and ensure it is resolved.

We do have quieter rooms not close to the M1, as we are on junction 37 of the motorway it can effect the lighter sleepers.

The party nights we have had during December have been on Friday and Saturday nights so we have been very lucky not to effect our business travellers and I was sorry to read you felt our restaurant was not what you would have liked.

Thank you again for your feedback, I am sorry I did not get the chance to speak with you during your stay.

Regards

Dawne Carter
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Wickham
Level 4 Contributor
24 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 15 December 2013 via mobile

Just want to say what great customer service that the ramada encore and the one and only Mabel have. Thank you very much for helping us out with everything. Going the extra mile made us rave to everyone about the hotel. Would definitely recommend staying here to all

Stayed December 2013, travelled with friends
Helpful?
Thank Joanne C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
EncoreBarnsley, General Manager at Ibis Styles Barnsley hotel, responded to this review, 16 December 2013
Thank you for your review, great to read that Mabel is a star, we know this as she has won awards in our group for customer servce. She always goes that extra mile.

Thank you again, and hope to see you soon

Regards

Dawne Carter
General Manager
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Newcastle, United Kingdom
Level 3 Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 8 December 2013 via mobile

Stayed here on the 3rd with my daughter. We were part if a trip going ti see Mrs Browns Boys in Sheffield. Room was clean and comfortable, food was lovely and staff friendly and helpful. Was a bit daunted been beside a rail track but never heard a thing.

Stayed December 2013, travelled with family
Helpful?
Thank amandaj1970
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
EncoreBarnsley, General Manager at Ibis Styles Barnsley hotel, responded to this review, 13 December 2013
Thank you for your feedback

Look forward to seeing you soon

Regards

Dawne Carter
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Manchester, United Kingdom
2 reviews
Reviewed 7 December 2013

Staff here were totally excellent!!!!!!! They gave you time, respect and helped you out even though they were very busy. The management need to ask themselves questions, as they were clearly under staffed, but coped superbly even so.
Clean, comfy(ish) mattress not great, rooms good, food excellent.
Would recommend.
The local curry house was a great meal but the staff were strange. See for yourself.

Room Tip: Don't over look the rear or side car park.
See more room tips
  • Stayed August 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Lou C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
EncoreBarnsley, General Manager at Ibis Styles Barnsley hotel, responded to this review, 13 December 2013
Thank you for your review

We look forward to seeing you soon

Regards

Dawne Carter
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Barnsley, United Kingdom
Level 2 Contributor
5 reviews
4 hotel reviews
Reviewed 2 December 2013

We held our party night at the Ramada Encore Barnsley. We had a fabulous evening with the meal being excellent, hot and the serving staff really quick, courteous and helpful. The DJ afterwards was really good too.
The breakfast on both mornings was again excellent and staff very helpful seeing to all our needs.
Rooms were roomy, very clean and modern with a comfortable bed.
I cannot fault the stay at all and would be very happy to book future events and stays there.

  • Stayed November 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank TracyAbnett
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
EncoreBarnsley, Manager at Ibis Styles Barnsley hotel, responded to this review, 4 December 2013
Thank you for your review, great to hear you enjoyed your night with us, will ensure all the staff get your feedback.

Nice to get great feedback.

Regards

Dawne
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
north east
Level 6 Contributor
313 reviews
59 hotel reviews
common_n_hotel_reviews_1bd8 162 helpful votes
Reviewed 25 November 2013 via mobile

We went as a group of 9 with national holidays for a 1 night stay. Very quick check in. We were all next to each other. All areas very clean and modern. Next door is a Toby carvery. Rooms very nice clean modern. There was a private function on the night with notices saying disco on till late. We had a set evening meal which was lovely and hot. The only problem was where we were sat it was drafty from the front door. After our meal we couldn't sit in the bar because of the private function. Breakfast was again hot and plenty of choice. Staff very attentive and helpful. Would have given top marks if we could have sat in the bar on the night.

  • Stayed November 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank mturnbull
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
EncoreBarnsley, Manager at Ibis Styles Barnsley hotel, responded to this review, 26 November 2013
Thank you for your feedback, we do try and ensure all our guest's enjoy our hotel

See you again soon

Regards

Dawne
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Ibis Styles Barnsley hotel

Property: Ibis Styles Barnsley hotel
Address: Whinby Road | Barnsley M1, Dodworth, Barnsley S75 3TX, England (Formerly Ramada Encore Barnsley)
Phone Number:
Region: United Kingdom > England > Yorkshire > South Yorkshire > Barnsley > Dodworth
Amenities:
Bar / Lounge Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Wheelchair access
Hotel Style:
Ranked #1 of 3 Hotels in Dodworth
Price Range (Based on Average Rates): £
Hotel Class:3 star — Ibis Styles Barnsley hotel 3*
Number of rooms: 117
Official Description (provided by the hotel):
The Ibis Styles Barnsley is a newly refurbished hotel with an individual design. Modern and contemporary designs to relax and enjoy. Open plan restaurant and bar area. Rooms include Sweet bed by Ibis styles, together with 32" TV, Tea and coffee making facilities also a wet room shower ... more   less 
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Also Known As:
Ramada Encore Barnsley Hotel Dodworth
Ibis Styles Barnsley Hotel Dodworth

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