I was carrying out some freelance work in the local area and so the company I was working for booked me into this hotel. The location was ideal(5 minutes away from where I was working) and the bed was very comfortable. HOWEVER, the room was freezing, I couldn't turn the bedside lights on, and the walls must've been very thin as I could hear everything going on around the four walls of the room. What leaves a particularly bad taste though, is the £75 pre authorisation fee. When I asked the receptionist what it was, she didn't answer. Given the fact that I checked out early yesterday morning I am still waiting for the money to be put back into my account. To say I'm very annoyed is an understatement. Clearly very quick to take money but not so quick to put it back.
I had a meal in the bar area, the food wasn't very good but the bar staff were pleasant and clearly very hard working and the girl on the reception desk when I checked out was very pleasant also.
I am staying in a Gloucester Holiday Inn Express this week, and absolutely dreading it after this experience.
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- Also Known As:
- Holiday Inn Barnsley Hotel Dodworth
- Holiday Inn Barnsley Dodworth