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“do you know the meaning of.....”

Shaws Fish and Chips of Dodworth
Ranked #1 of 7 Restaurants in Dodworth
Certificate of Excellence
Price range: US$3 - US$13
Cuisines: Seafood, Fast food, British
More restaurant details
Restaurant details
Good for: Local cuisine, Kids, Child-friendly
Dining options: Lunch, Dinner, Accepts Mastercard, Accepts Visa, Highchairs Available, Seating, Takeout, Wheelchair Accessible
Description: Traditional take out Yorkshire Fish and Chips
Yorks
Level Contributor
10 reviews
common_n_restaurant_reviews_1bd8 26 helpful votes
“do you know the meaning of.....”
5 of 5 bubbles Reviewed 3 May 2014

So this guy says customer service is disgusting. Well it is so bad he has been going there for years! Either he is a glutton for punishment or he owns a rival fish and chip shop. Most likely the latter given his dissertation on Dickensian economics. All I can say is shame on him. Fabulous fish and chips.....and we used to drive to a well known establishment in Yeadon until we discovered Shaws. Great food and good service.

  • Visited May 2014
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank nos_reap
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mike S, Owner at Shaws Fish and Chips of Dodworth, responded to this review, 11 May 2014
Thanks thats a great review, hope to see you again soon :)
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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191 reviews from our community

Visitor rating
    145
    18
    15
    8
    5
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Any
English first
Barnsley, United Kingdom
1 review
common_n_restaurant_reviews_1bd8 1 helpful vote
“best in the north”
5 of 5 bubbles Reviewed 2 April 2014

This is our regular friday evening treat, yes you have to queue but to us that means the best quality and freshest food. They staff are friendly, polite and helpful. The fish is snowy white, large flakes and batter delicious. This shop has been a village favourite for over 30 years and hopefully for another 30 to come. I wouldnt go anywhere else. We would happily recommend to anyone!!!!

  • Visited March 2014
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
1 Thank cjham2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mike S, Owner at Shaws Fish and Chips of Dodworth, responded to this review, 11 May 2014
Thanks so much for taking the time to give us your feedback. Really appreciate your custom. My father has ran this business for the past 35 years and I'm hoping I can carry on with the same great standards for the next 35!!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sheffield, United Kingdom
Level Contributor
3 reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
“Fabtabulous!!!”
5 of 5 bubbles Reviewed 1 April 2014 via mobile

From the village and I go nowhere else. Not only am I supporting the local business im supporting the best most tasty chip shop around. Tasty, crispy and you get plenty. Friendly staff. Service with a smile. As for those giving negative reviews saying staff need customer care skills and saying there is a big queue and the shop is too small, well in my opinion youve come for fish n chips not to chat! They serve u with a smile and get ye food served so u can go enjoy it hot and fresh!! You queue because its busy which has obviously got fabulous reputation. And as MR SHAW said cant do much about the size of the shop! Who cares about that its whats at the end of the counter thats important FAB FISH N CHIPS!! The queue has been that big for 35ys since ive been going . Now thats saying something! Thanku shaws fish n chips for giving me the best fish n chips for the last 35yrs!!! From joanne. ;-)

Helpful?
2 Thank vernie123a
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mike S, Owner at Shaws Fish and Chips of Dodworth, responded to this review, 11 May 2014
I think you win a prize for the best titled review!! Thanks so much for your kind words and I hope we can carry on making you so happy :)
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sheffield, United Kingdom
1 review
“Fish & Chips = Yes....Customer Service = NO!!!!!!!!!”
1 of 5 bubbles Reviewed 21 March 2014

I have visited this fish and chip shop many of times to which the fish and chips has been really good... HOWEVER they might have great fish and chips BUT what they call "Customer Service" is APPALLING and DISGUSTING.
what was once a great chip shop, which may i add people would travel from miles around to visit,
even the long queuing times on a Friday evening have never put myself and many people off, from waiting for good quality fish and chips,
but unfortunately the customer service, which is the backbone of a business, seems to have gone downhill,
you would think given the economic state this country is in, the girls/women in this shop would be smiling and grateful of such continued custom from loyal customers....im having second thoughts about making this my usual Friday night routine, and after years taking my custom elsewhere to other businesses which may not be better quality, or have as many years of been a well established fish and chip shop, but they will have staff with manners and correct training in customer service, sorry to rant, just sad that if they've lost my valuable custom they have probably lost others from people who were going they're as their Friday night routine before i was even born....

  • Visited March 2014
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank hamah13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Shawby, Owner at Shaws Fish and Chips of Dodworth, responded to this review, 31 March 2014
Thank you for contacting us as you were not happy with the service you received. Could you please contact me personally with more details as you have not explained what the problem actually was and then I can help. Thank you in advance. Mike Shaw
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Barnsley, United Kingdom
Level Contributor
2,044 reviews
1,154 restaurant reviews
common_n_restaurant_reviews_1bd8 3,802 helpful votes
“Easily the best around!!”
5 of 5 bubbles Reviewed 22 February 2014

A Friday night fish & chips is a real treat & this is the best place to get them. Big queue, so expect to wait, but at least your getting freshly cooked fish, not the hanging around in the warmer like a lot of other place.
True class!!

  • Visited February 2014
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank Leedsaway67
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Shawby, Owner at Shaws Fish and Chips of Dodworth, responded to this review, 10 March 2014
Thank you for your great review. I hope we can continue to please!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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