Didn't stop in the hotel but I have been in the restraunt quite a few times the last time we visited we ordered my 4 year old daughter the Yorkshire pudding starter which looked lovely she didnt eat it all it was very large for such a small child so my husband decided to finish It he bit into it only to find a drawing pin in the food I am not a person to complain but I quietly called over a member of staff to explain what I had found he did apologise asked if we would like a free round of drinks to this I said no I was driving couldn't really see the point he said he would tell the kitchen staff and that was that no one else came over to apologise I've worked in customer service all my working life and I feel that there response to this finding was disgusting and we won't be eating there no more and believe me if my little girl would have been the one to have found it in her mouth the whole restraunt would have known well out of order rubbish customer service your staff need some training.
- Official Description (provided by the hotel):
- A modern friendly 39 bedroomed hotel, located within 1 mile of Junction 37 of the M1. Our friendly hotel also has a bar and restaurant and meeting/banqueting facilities. At The Fairway, you will be welcomed by our team of staff who will look after you throughout your stay. We cater for everyone staying at our hotel from the discerning business traveller to a family of 4. Ample free car parking is available to all hotel guests. We have meeting & banqueting facilities and can cater for up to 250 delegates or wedding guests all in 1 room. ... more less
- Reservation Options:
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- Also Known As:
- New Country Inns - Barnsley And The Bluebell Inn
- New Country Inns - Barnsley & The Bluebell Hotel Barnsley
- Barnsley Country Inn
- The Fairway, Barnsley Dodworth