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“Gorgeous”
Review of Matfen Hall

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Matfen Hall
Ranked #1 of 1 Hotels in Matfen
Certificate of Excellence
Surrey
Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
“Gorgeous”
Reviewed 4 May 2014

Not only is the hotel set in the most wonderful golf course grounds but every window overlooks the course. The rooms are delightful. The bathroom we had was so large it would have done well for a party! Walk in shower and bathtub separate. Excellent. Beautiful linens and attention to detail. The restaurant was very good. Service at dinner was excellent due to our waiter. Breakfast service was shambolic. But all in all, a superb place to stay. Just be sure about walking the stairs. There is only a lift on the newer side of the hotel and we stayed in the older original side. Much worth the effort of the stairs even on crutches. Not cheap but certainly worthwhile.

Room Tip: We got upgraded to the most wonderful room so can't say about the 'normal' ones but pres...
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  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank OAPsfromSurrey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
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Traveller tips help you choose the right room.   Room tips (324)
Date | Rating
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English first
Edinburgh, United Kingdom
2 reviews
Reviewed 1 May 2014

'Dog friendly', however, the dog waste bin was a long distance from the hotel for a lame dog and involved a partially muddy walk, so not very dog or dog owner friendly!
Otherwise, an excellent stay. Food lovely. Service good. Room large, well furnished and well maintained. Pool luxurious, decorated well and well staffed.
The area is beautiful and the hotel well placed for visiting the roman wall and good walking.

  • Stayed March 2014, travelled as a couple
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Helpful?
Thank J C G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
edinburgh
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 1 May 2014

Had a fantastic two day stay in this beautiful hotel. From the moment we crossed the threshhold we were treated with nothing but care and professionalism. The staff are a credit to this organisation.Our room was spacious and extremely clean. We ate our meals at the Keepers Lodge and the Conservatory but did not use The Library restaurant. Had our breakfast in here though and can honestly say it is one of the best we have had and served so tastefully.The views out over the golf course are truly magnificent and the grounds are immaculately kept .Can't wait to go back

  • Stayed April 2014, travelled as a couple
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Helpful?
Thank morag g
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
2 reviews
Reviewed 29 April 2014 via mobile

Hi all my partner and I have just arrived at Matfen Hall.The check in was faultless and the room fabulous clean and tidy and warm..We then went to the pool area for a little R and R and we were not impressed.Crumbling plaster on the walls, rust on the disabled lifts, and two of the three steam rooms not working!! Not what I would class as acceptable in a high class hotel.However the pool temperature and chlorine content were just right and there is a cold water dispenser to quench your thirst. The Jaccuzzi Bath was to die for. Will update later after a walk round the grounds and dinner.

Stayed April 2014, travelled as a couple
Helpful?
Thank Neil W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Newcastle upon Tyne, United Kingdom
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 28 April 2014

To begin with i have to say this review title is based only on the room. We attended a wedding at Matfen Hall which was spectacular. Very well organised. Staff were great. So I would recommend this as a wedding venue. Our room however ( 10 ) in our experience was not 4 star. It was very small and not maintained to a high standard. The room without heating on was very hot. Our shower dripped all night so we were pleased we were not in the room long. I did notify staff at reception. Overall for the discount price for wedding party guests of £155 for this room it was NOT GOOD. We will not recommend this to anyone to have a stay. Breakfast was very disorganised. there were not enough tables. Even though breakfast was good, people had to wait. There were not enough staff serving to the extent that we were asked numerous times what our room number was by the same member of staff. She was clearly stressed. Such a shame as this is a beautiful hotel.

Room Tip: Avoid room 10
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  • Stayed April 2014, travelled with friends
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Helpful?
2 Thank KEG-M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Whitby, United Kingdom
Level Contributor
14 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 27 April 2014

We stayed for a night for our anniversary and it was absolutely lovely. Out of the way which was nice as it was quiet, the location and grounds are stunning. The room was tastefully decorated, clean and well equipped. Breakfast was enjoyable with plenty of choice and made better by the view of the grounds. Staff were helpful and friendly. Very nice place to stay.

  • Stayed November 2013, travelled as a couple
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Helpful?
Thank Emma G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Orlando, Florida
Level Contributor
22 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 26 April 2014 via mobile

Ive stayed here twice for a short weekend break and both times i have loved it! The swimming pool and spa facilities are plesent and relaxing, the room is very spacious modern and comfortable, also the staff are very helpful. The main restraunt which i can't remeber the name on has a good choice of fine dining.
I would highly recomend this Hall.

  • Stayed June 2013
    • Value
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    • Service
Helpful?
Thank Mariana G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Matfen Hall

Property: Matfen Hall
Address: Near Newcastle-upon-Tyne, Matfen NE20 0RH, England
Region: United Kingdom > England > Northumberland > Matfen
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 1 Hotels in Matfen
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Matfen Hall 4*
Number of rooms: 53
Official Description (provided by the hotel):
Matfen Hall Hotel, Golf and Spa winner of Large Hotel of the Year 2015 at the Visit England Awards is located just 15 miles west of Newcastle in the charming village of Matfen and is the ancestral home of Sir Hugh and Lady Blackett. This stately home is set in 300 acres of parkland and has been a hotel since 1999. Enjoy true Northumbrian hospitality at Matfen Hall Hotel. The Hotel offers 53 bedrooms, individually decorated in traditional and contemporary styles. Our golf estate includes a 27-hole course, par 3 course and driving range. ... more   less 
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Also Known As:
Matfen Hall Hotel Matfen
Matfen Hall Newcastle Upon Tyne
Matfen Hall Northumberland

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