It seemed rather odd that we paid a 28% deposit when we booked 4 nights back in the spring and then even odder on arrival when were asked to pay the balance immediately. Two days before our stay when we had lost our cancellation rights, we had received a welcome email saying there was no lunch or dinner available for the duration of our stay, So we were paying hotel prices for a B&B, We were told they could book us a table at a brasserie they owned in Hunstanton called Chives Two days later we found ourselves driving through Hunstanton and Chives was closed that evening.

Our room was good so was the bathroom but climbing in and out of the bath was precarious because it was so steep sided. Housekeeping was poor. My bedside table was not dusted in four days, and bathroom toiletries were not replaced for three days until we expressly asked.

Breakfast was the highlight and truly excellent and the breakfast staff friendly and helpful, but it was sad and not a good thing to see one arguing in public over her hours.

We think the hotel is maybe going under or maybe they just have a lot of drive offs? They were expecting a wedding at the weekend and the garden was getting a quick makeover presumably they had booked outside caterers?

We had been to north Norfolk many times but never to this hotel but we were pleasantly surprised it was well decorated and clean all staff were friendly and helpful. The room had all we needed and breakfast selection was very good .Evening meal was well cooked and presented.We will definitely return later this year. Staying in the countryside instead of coast was a good change with all coastal areas in close vicinity.All I all well worth visiting.