Last minute decision to go away for bank holiday w/e , we needed 3 rooms and this hotel came up so we booked it - it looked fine and we found it to be great , large clean rooms , friendly staff and probably the best breakfast we’ve all eaten in a long long time .
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unfortunately the last 2 years I have stayed here the restaurant has been closed for both lunch and dinner service! as this is the only pub in the village this seems ridiculous, especially as we have all travelled from Kong and far to stay here. the breakfast service was also atrocious. understaffed and under services despite prices increased! I would stay elsewhere!
We arrived at 5pm and had booked a meal for 6.30pm, only to be told that there were no meals and no chef. So we had to drive to other places, one 20 minutes away, one slightly nearer. The young man on reception should have offered to find and book an alternative but instead we were given a list and left to get on with it. As it turned out, The Chives was very good and we had a lovely meal. The other place we went to was poor. However the room was quiet and we slept well. Breakfast was good - no complaints. We were not warned that there was no evening meals.
Following an issue with accommodation we had booked elsewhere for a break we ended up needing to book an alternative at short notice having already arrived in Norfolk. Kieran at the Kings Head was very helpful booking us a room, suggested somewhere we would be able to get some dinner en route and waited for us to arrive beyond the end of his shift.
The staff in the morning were also friendly and served us a good breakfast.
Overall good value for money and we appreciate the service we received.
We've stayed at this hotel before and liked the room and the food. We were due to stay again this month, but the hotel says they've stopped serving evening meals due to staffing issues. There is nowhere else to eat in the village, and they suggested a restaurant in Hunstanton which would have been a 20 mile round trip each evening. This is not a cheap hotel and is now missing an important amenity. We didn't fancy driving out to eat, nor a picnic in our room, so we decided to cancel. The hotel refunded the deposit immediately. I wish them well in sorting out the restaurant.
We stayed for 3 nights and were extremely disappointed. It was a soul-less place with no atmosphere and could not serve evening meals due to lack of staff. The breakfasts weren’t brilliant and service poor. Our room was fine with a very comfortable large bed. We won’t be returning sadly.
