We have stayed here several times before and always enjoyed our visit. However, on this occasion we felt that several things need attention.
To start with the positives, our room was large, nicely decorated and the bed very comfortable. We also had a sofa and armchair. The young man on reception when we arrived was very pleasant and welcoming.
Now for the negatives. They are still without a chef so no evening meals. We had already made other plans so did not affect us but there are no other eating places in the immediate area for those not wanting to venture out in the evening.
Breakfast left a lot to be desired. There seemed to be only 2 staff doing the serving and reception and they seemed very stressed. One said it was because everyone was coming down at the same time. Why not have a staggered system which a lot of hotels now have. You book your slot the night before.
I poured milk into my coffee and it immediately curdled. I asked for more and there was no apology, neither was I offered a fresh pot of coffee.
Service was definitely lacking as the 2 women seemed unable to cope.
We stay at money hotels and, for what they charge, they definitely need to up their game More
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