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“avoid at all costs”
Review of White Horse Hotel

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White Horse Hotel
Ranked #1 of 1 Hotels in Rottingdean
sheffield
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“avoid at all costs”
Reviewed 27 July 2014

dreadful hotel.dirty,room ceiling being held up by a board.I only had poached eggs on toast for breakfast.Toast not buttered and soggy from water on eggs which were hard.When we pointed out the short commings on leaving we were told "yes we know that's why we are planning a re furb in December....but we still charge Brighton prices" just not good enough

Room Tip: go elsewhere
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  • Stayed July 2014, travelled with family
    • Value
    • Rooms
    • Service
Helpful?
1 Thank gilly021
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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514 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (189)
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English first
Ipswich, England, United Kingdom
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 27 July 2014

I arrived hot and tired to find my room not ready, but this was not a problem the friendly staff took my bag off me told me to relax while they quickly finished. Decor is grimm but would be worth double if someone decorated !!
room was sadly not a sea view, but for a single room was lovely clean crisp linen and towels, lots of hot water and a decent TV
Only down side for me was the food .... it wasnt excellent. but overall a pleasant stay and lovely staff

Room Tip: ask for a sea view, but be aware this is a popular pub as well as hotel
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  • Stayed July 2014, travelled solo
    • Value
    • Rooms
    • Service
Helpful?
Thank Brenda C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manchester, United Kingdom
Level Contributor
19 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 25 July 2014

A simply awful experience. My room was small, hot and had frosted glass on windows which barely opened. It was also not serviced during my entire two night visit. I received no apology, merely a promise to have a word with the maid.
On checking in, when I told the manageress neither I nor another guest could open my bedroom door with the key, she flatly contradicted me. Not a good start to a stay.
The entire hotel is extremely tired-looking, both inside and out. The paintwork is grubby, stained and chipped both outside, in the public areas, corridors, and staircase. The whole place looks as though it has endured much heavy wear, and hasn't been redecorated for at least 10-15 years. My room badly needed refurbishing, and there was paint on the very aged curtains. There was no shelf on which to put any washing/shaving items in the bathroom (wash-bag had to be put on the floor whilst washing), and no plug for the basin. The replacement plug didn't fit either.
To cap it all, the staff did not know how to put an incoming phone call through to a guest's bedroom.
Apart from that the bar and dining room staff where friendly and efficient. But don't expect me to be coming back ever again. A truly awful place to stay.

Room Tip: Find somewhere else to stay. If you must stay here, check the room before you sign in, mine was simp...
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  • Stayed July 2014, travelled solo
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank W A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Rottingdean hotels

Spalding, United Kingdom
Level Contributor
17 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 21 July 2014

We had a mini break booked from Wed 16th to Saturday 19th. Arrived to find car book full as its a pay and display too. Paid to park across the street. Hotel check in good,room was Thomas Clare Suite which was lovely with sea view. Only problem was plaster falling off the walls and very tired decor. Fortunately weather was good so outside most of the time. Breakfast good on choice and quality, shame not alot of fresh fruit variety on buffet. Outside decking was fairly mucky with serviettes and food on floor. Staff were pushed to serve/clear so didn't have time for cleaning, they were still cheerful though. 2 days we had glasses on the decking, last day they decided we should never have had them so were served wine in plastic - don't do plastic 'glasses'. On decking should trust GUESTS to behave appropriately. Can see point if you take down to concrete but we're not children and they should have enough staff to cope with accidents.

Room Tip: Our suite was good for breeze in hot weather, apparently general rooms are very hot, small with not...
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  • Stayed July 2014, travelled as a couple
    • Location
    • Rooms
    • Service
Helpful?
2 Thank Gill L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 18 July 2014 via mobile

The White Horse in Rottingdean is 'an old in', not a new hotel, keep that in mind. But, its charming, its situated just by the sea in Rottingdean, having breakfast/lunch/dinner whilst hearing the waves and the seagulls are great. The staff are great! The bus to downtown Brighton just outside the hotel. Despite 'all good' I would not recommend the family room as there where just roof-window and a window towards a small inner area with birds. Try to get rooms with a view to the sea:-)

Stayed July 2014
Helpful?
2 Thank robmars
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cheltenham, United Kingdom
Level Contributor
95 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
Reviewed 14 July 2014 via mobile

This hotel is a bit tired but in a perfect location by the beach and central Rottingdean.

There is parking and a frequent bus to Brighton and Eastbourne, lovely coast road routes.

The staff were very welcoming and helpful, the rooms were a good size and clean the breakfast menu is excellent and nicely served.

We would use it again.

Ask for a sea view and for a bit extra the suites are worth considering.

Stayed July 2014, travelled with family
Helpful?
3 Thank matilda48
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Newcastle, Australia
Level Contributor
27 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 10 July 2014

Excellent location close to restaurants, race course and undercliff walk. Food at the restaurant was very good, showers in the room exceptional!! Rudyard Kipling suite was very spacious with amazing views. Would recommend to anyone wanting a great seaside spot close to Brighton (50 minute walk along the waterfront (undercliff walk). Staff were very friendly and helpful.

  • Stayed July 2014, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Helpful?
5 Thank partyburkes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about White Horse Hotel

Property: White Horse Hotel
Address: High Street, Rottingdean BN2 7HR, England
Region: United Kingdom > England > East Sussex > Brighton and Hove > Rottingdean
Amenities:
Bar / Lounge Beach Free Breakfast Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #1 of 1 Hotels in Rottingdean
Price Range (Based on Average Rates): ££
Hotel Class:3 star — White Horse Hotel 3*
Number of rooms: 25
Reservation Options:
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Also Known As:
White Horse Hotel Rottingdean, Brighton And Hove

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