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Carden Park Hotel
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Reviews (4,555)
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2,508
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All reviewsgolf breakthe main hoteltwo double bedscourtyard roomvines restaurantspa treatmentslovely hotelgreat facilitiesevening meallovely groundsrelaxing breakleisure facilitiesredmonds restaurantnight breaksteam roomchanging roomsfood was lovely
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3,435 - 3,440 of 4,555 reviews
Reviewed 24 February 2014 via mobile

Stayed last Thursday with partner and son, I have been here before but it was several years ago. We had a junior suite and the room was large with a comfy super king size bed and double sofa bed for the little one.
We were disappointed that the Redmond restaurant was full but nevertheless we had a lovely meal in the Vines, the food was of an excellent standard and plentiful. Our waitress was lovely but very busy and we had to request drinks and catch her attention a couple of times.
The bar areas were busy with families but all children were well behaved. We were made to feel very welcome. Breakfast was tasty and plenty of it, self service but even though busy was hot.
The pool was lovely and warm and not too busy when we went at 8.30 am.
Only a few niggles, we were not told about the games room area when we checked in, we found that the next day before we left and would have spent an hour there the previous night if we knew about it. Also the on site activities seemed very expensive, an hour on the high ropes would have cost 80 for 3 of us.
All in all we would certainly visit again, worth the trip .

Stayed: February 2014
1  Thank NellyNo1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CardenParkHotel, Guest Relations Manager at Carden Park Hotel, responded to this reviewResponded 31 March 2014

Thank you for writing that you had a great overnight stay. We do appreciate it and we have noted all your feedback. School holidays are always busier than normal so we are pleased that you will be returning. We look forward to welcoming you back.

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Reviewed 24 February 2014

As you turn off the main road onto the mile long drive you pass golf fairways, small ponds a lovely little bridge over one, stunning but wind battered great Oak trees, turning into the view of the enormous hotel it. Is clear that this is going to be a great stay... We booked in very quickly front of house staff all very welcoming, friendly with smiles, not fake ones but real smile, where do you see that lately?.. The room was fabulous, very large comfortable and clean, the bar staff were excellent and very helpful, no waiting at the bar here, just take a seat and we will bring your drink over,,,breakfasts were superb,lots to choose from. My evening meal was very nice, unfortunately my partners was sent back, she did not like it at all, no alternative was offered.
For the price I don't think I would return, the world is far too big to revisit a place were one of the party are let down.. Pool, sauna, etc brill.

  • Stayed: February 2014, travelled as a couple
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Thank Jimbo1954Merseyside
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CardenParkHotel, Guest Relations Manager at Carden Park Hotel, responded to this reviewResponded 31 March 2014

Thank you for writing your review. We do appreciate your feedback but very sorry to learn about your Partner's dinner. Please do contact the hotel if you wish to return as this is not the norm.

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Reviewed 23 February 2014

My wife, 5 year old son and I have just returned from an overnight stay at Carden Park. We booked through a deal we spotted on Travelzoo, which was Dinner, B & B for £115 for the 3 of us.
It is a fairly modern hotel complex appointed to a good standard. It is a little bit tired in some places, but overall very clean and comfortable. We had a standard double room which consisted of two double beds. We did have a rather noisy radiator in our room which happened to kick in during the night, but it didn't cause us any major problems.
The facilities on site are great and really geared towards families. Our son really enjoyed the different activities.
We ate in the main restaurant and the food was of a very good standard. There was not a separate menu for people with Travelzoo vouchers, like some places tend to offer. We ate from the main menu which was excellent.
Breakfast was average and not of the same quality as our evening meals. The pastries were a bit hard and as it was a buffet some things were a little overdone.
Overall we had a great time and would definitely consider returning. Not sure I would pay the full price though.

  • Stayed: February 2014, travelled with family
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1  Thank Jimmybyrne
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CardenParkHotel, Guest Relations Manager at Carden Park Hotel, responded to this reviewResponded 31 March 2014

We are pleased that you took the time to write following your recent stay. We have noted your comments and do hope that we will have the opportunity to welcome you back.

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Reviewed 22 February 2014 via mobile

I have never written a comment on Trip Advisor before but feel so upset with this hotel that I feel I must. This is the worst hotel I've ever stayed in. The decor is old and drab with dirty carpets - haven't seen a Hoover in days surely. The swimming pool was very cold and the steam room is so small that only 4 people can get in it at one time (very friendly !!). I didn't eat in either restaurant as the comments I heard from the other 3 people who were in the steam room at the time said the service was appalling waiting 45 mins to be asked if they wanted a drink and food taking 2 hours to come. The front of house staff were unprepared and did know we were coming (even though we'd booked the same day). According to the 3 steam room 'buddies' they had a similar experience. The layout of the hotel is crazy - our room was ground floor but we had to go upstairs, along corridors, down stairs then along further corridors to finally get there ! Am lying in the bed at the hotel as I write this and just noticed the walls are paper thin. Can hear everything going on next door - not pleasant. Overall DON'T COME HERE !!!! - really wish we hadn't.

Stayed: February 2014
2  Thank Peter1357
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CardenParkHotel, Guest Relations Manager at Carden Park Hotel, responded to this reviewResponded 31 March 2014

We are really concerned to learn about your review. We would have hoped that you did speak to us during your stay as this is extremely disappointing to read.

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Reviewed 22 February 2014

Second stay at this hotel our first stay was in a king golf view which was a stunning room with a lovely balcony overlooking driving range area, decided to go for the slightly cheaper king room this time it being winter. Room was still fabulous large and comfortable but did prefer the balcony room. Evening meal and breakfast both really good and we also had afternoon tea which was very nice too. Hotel was very busy as it was half term but all staff were lovely even though they were under a lot of pressure. Had a lovely swim but went before breakfast when it was quiet also enjoyed a very pleasant walk around golf course. Really love this hotel.

Room Tip: Courtyard rooms with golf view balconies are lovely but their basic king room is a really high quality comfortable room
  • Stayed: February 2014, travelled as a couple
    • Value
    • Location
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Thank turty2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CardenParkHotel, Guest Relations Manager at Carden Park Hotel, responded to this reviewResponded 31 March 2014

Thank you for writing your kind review following your stay during half term. It's reassuring for us to learn that you enjoyed your stay and that you really love Carden Park - Thank you.

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