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Reviewed 3 March 2024 via mobile

Our first stay at Carden park was almost spoiled by a poor welcome. But was saved by outstanding facilities and features and food in the Redmond brassiere and the vine fine dining room that was excellent beyond expectations. All the staff were friendly and helpful but the registration and checkout experience is spoiled by a reception desk that seems to want to say no and we cannot do that rather than how can we help ! Their policies are inflexible and obscure regards payment and bills. But our stay was made by a brilliant team in the Vines fine dining room who went out of their way to serve brilliant food and wine from a talented chef who has not received the star recognition he clearly deserves. I am sure we will be back. But be wary of the courtyard suites that will leave you rained on between room and restaurant if the weather is bad. If you can get a suite in the main hotel it would be better.

Date of stay: March 2024
Trip type: Travelled as a couple
Thank Drdavidwr
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Carden Park, Guest Services / Front Office at Carden Park Hotel, responded to this reviewResponded 4 March 2024

Thank you for taking the time to leave your review. We are delighted you enjoyed your stay including all of our facilities here at Carden Park Resort, and that you thoroughly enjoyed your meals in both our Redmond’s Restaurant and our Vines Fine Dining Restaurant.

We are truly sorry to hear that the warm welcome from our Reception Team did not meet your expectations. Providing a warm and welcoming experience for all our guests is incredibly important to us, and we regret that due to the team requesting our standard check in requirements this spoilt your arrival experience.

Regarding your concerns about our payment and billing policies, we understand that clarity and flexibility are essential for our guests. We will take your feedback into consideration as we strive to make improvements to our processes.

Once again, we apologise for any inconvenience you experienced and appreciate your valuable feedback.

We hope to have the opportunity to welcome you back in the future.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 March 2024

We attended for a late christmas present! Fine dining and spa stay!
Absolutely amazing spa afternoon, gorgeous facilities and superb treatment!

We had booked the Vines Fine Dining tasting menu and chose to add on the wine flight. The food was exquisite and allowed me to explore dishes from would never have picked from a menu…. I was not disappointed the food was delicious

Special thanks to Julian who took to the time to make our evening so special, explaining the wine choice, the origin of the wine and why it had been paired with the dish… nothing was too much trouble!

Overall an amazing experience.
Only one criticism would be the sizing of the spa ropes for quests of a larger stature like myself (however to be fair I did not ask if there was an alternative)

Highly recommended and will defo be returning!!

Room tip: Don’t eat before you attend! Food is outstanding and not to be missed
Date of stay: March 2024
  • Trip type: Travelled as a couple
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Thank Karl C
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Carden Park, Guest Services / Front Office at Carden Park Hotel, responded to this reviewResponded 3 March 2024

Thank you Karl for your wonderful review. We are delighted you have had an outstanding experience with us for both the Spa and Fine Dining in our Vines Restaurant. We will be sure to pass on your feedback to the team and Iulian who will be delighted to receive such great feedback. We very much look forward to welcoming you back again soon. Please do ask for the larger robes too, we have plenty available.

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Reviewed 1 March 2024

The staff went above and beyond. The spa was relaxing and we felt very energised after. The food menu was lovely and dinner & breakfast was delicious. The room and around the hotel was spotless. We can’t wait to visit again. We could wish we had booked 2 nights instead of 1. We felt so energised and relaxed after a peaceful night sleep in our superior sweat that was a complementary upgrade.

Date of stay: February 2024
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Review collected in partnership with this hotel
Thank biancahenry1
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Carden Park, Guest Services / Front Office at Carden Park Hotel, responded to this reviewResponded 3 March 2024

Thank you Bianca for the lovely review. We are pleased you had a relaxing and enjoyable stay with us. We look forward to welcoming you back again soon.

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Reviewed 29 February 2024

We were so looking for to our stay and we couldn’t fault it from being to end it’s just an amazing experience we will definitely be returning , if we can afford to we would love to stay for 2 nights next time

Date of stay: February 2024
    • Value
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    • Sleep Quality
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Review collected in partnership with this hotel
Thank angieedmond
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Carden Park, Guest Services / Front Office at Carden Park Hotel, responded to this reviewResponded 3 March 2024

Thank you Angie for your lovely review. We look forward to welcoming you back again soon.

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Reviewed 29 February 2024

Wonderful mini break. The hotel rooms are spacious, cater for all needs and are clean and tidy. The spa is top class in all respects, staff are friendly and knowledgeable and nothing is too much trouble. My husband and I both had massages as part of our stay which were the best we had ever experienced. The outdoor jacuzzi and pool areas cannot be faulted. Champagne a little on the expensive side but absolutely worth it!

Date of stay: February 2024
    • Value
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    • Sleep Quality
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Review collected in partnership with this hotel
1  Thank Cindy W
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Carden Park, Guest Services / Front Office at Carden Park Hotel, responded to this reviewResponded 3 March 2024

Thank you Cindy for taking the time to leave your review. We are delighted you had a wonderful Anniversary with us and enjoyed all aspects. We hope to welcome you back again soon.

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