We stayed for 2 nights in July, in the middle of the heatwave. We had booked through a MacDonald’s promotion for an executive feature room with a balcony, but the booking had gone through as a room without balcony. (This has happened to us before with an internet booking – take your booking info with you). The matter was quickly resolved by Anna on reception who gave us a choice of two rooms – we picked one in the new wing with a delightful view of garden and lake. The room was a good size, and as it was on a corner there was a flow of air between the window and French doors. Although the room (39) could do with a bit of TLC it was more than adequate and had all the things you would expect.
The gardens of the hotel looked fantastic, and it was lovely to sit on the patio looking across the gardens to the lake.
We dined at the hotel both evenings, as there aren’t any alternative eateries within walking distance. The food is very good, with some of the dishes bordering excellent. I notice some reviews mention tiny portions, which is what one expects with a fine dining menu of this type, but even though the amounts of food were small we struggled to find room for pudding, although we did manage to share some cheese on the first evening. There isn’t a table d’hote menu – starters are priced around the £7-£9 mark, and mains at £15-£25. Service was very good on the first night, the team being led by Arek, but not quite as attentive on the second night when the restaurant was busier. Still acceptable though.
The staff were all extremely friendly and helpful, and it was good to see staff who had been there on our last visit a couple of years ago. They provided good service, but were a little thin on the ground in the bar and patio area. The bell to summon attention in the bar was out of order, so to find someone to serve was very difficult at times.
It was a little disappointing that the corridor area at the bottom of the stairs leading to the first floor in the new wing was filled with laundry for all the 3 days of our stay – I would have expected it to have been stored away on the day of delivery.
Other really annoying features - £3 surcharge to pay by credit card? We’re in the 21st century for goodness sake. £10 pd for wifi? Is that really necessary to cover costs, or just another way to increase profit?
Gripes aside, altogether a lovely hotel in a stunning setting with staff going the extra mile to make guests feel welcome. For a comfortable, relaxing break I would highly recommend this hotel.
- Official Description (provided by the hotel):
- Macdonald Leeming House is one of the finest 4-star Lake District hotels offering luxury and comfort in beautiful surroundings. Set in 22 acres of beautiful grand gardens in the countryside of Cumbria, our 200 year old country house hotel offers breathtaking scenery and fine facilities. With direct access to the shores of Ullswater and a private fishing licence, this hotel is a popular choice for family holidays, business and weddings. Macdonald Hotels' Lake District location in Ullswater offers the perfect retreat whether you're on a romantic break away, a business trip or exploring the surrounding countryside. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Hotels.com, LateRooms, Priceline, Odigeo, Expedia, TripOnline SA, Traveltool, S.L.U., getaroom.com, Evoline ltd, HRS, HotelQuickly and Cancelon so you can book your Macdonald Leeming House, Ullswater reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Macdonald Leeming House, Ullswater Hotel Penrith
- Macdonald Leeming Hotel Ullswater
- Macdonald Leeming Penrith
- Macdonald Leeming House, Ullswater Watermillock, Cumbria - Lake District