I ordered food for myself and 4 other friends to take away one lunch time. I placed my order at 9:30am and asked to pick it up at 1pm. (Lunch time) I arrived and it was rather busy so I expected a 10-15 minute wait. OH NO! After about 30 minutes I started wondering what was happening so I spoke to older man (who always seems as though he is drunk) and said "I know it's not your fault it's the kitchens fault but can you please see how long my food will be" his reply was "actually it is no ones fault" he then turned his back on me. I simply replied "well who's fault is it then?" He completely ignored me! I then stood there for 1 hour waiting for my meals to take away. The waitresses apologised but I didn't except there apology as I was very annoyed at the poor customer service and the very lengthy wait. I think they only starting cooking the meals when I arrived. Absolute shambles of a place! Never returning!
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